Senior Decision Support Analyst

Highmark Health • Carolina, PA

22h

About The Position

This role is responsible for analytics and reporting related to the organization’s financial, operational, and/or clinical performance. The analyst partners with stakeholders in hospital and physician organizations to provide analytical support for major initiatives, using detailed general ledger, patient account, or procedure-level data to explain trends and quantify key drivers where possible. The role also supports the growth and development of junior analysts through mentoring and coaching.

The position includes analyzing volume, revenue, cost, profitability, and performance variances; conducting ad hoc analyses; adding operational or clinical context to financial findings; and presenting executive-level summaries with key findings and recommendations. Employees must comply with applicable laws, company policies, the Code of Business Conduct, HIPAA requirements, and information security guidelines when handling confidential information.

Requirements

• Bachelor’s degree in Finance, Accounting, Business Administration, Economics, Statistics, or a related field, or six years of related and progressive experience in lieu of a bachelor’s degree.
• Three years of experience in decision support and data analysis.
• Proficiency in Microsoft Office, including Excel and PowerPoint.
• Ability to analyze and interpret financial results, operational metrics, clinical outcomes, and other datasets.
• Ability to work with large quantities of detailed data and identify higher-level strategic insights that can affect business operations and performance.
• Ability to manage multiple projects and time effectively to meet established deadlines.
• Strong communication and interpersonal skills, with the ability to develop partnerships across the organization.
• Self-starter who takes initiative and drives progress on major projects with minimal supervision.

Nice To Haves

• Master’s degree in Business Administration, Healthcare Administration, or a related field.
• Proficiency in SQL.
• Experience with Tableau or other data visualization tools.
• Experience with Alteryx or other data wrangling/ETL tools.
• Experience with R, Python, or other statistical/programming tools.
• Experience with Strata or another cost accounting system.
• Three years of experience in a clinical setting or general understanding of hospital/physician practice operations.
• Three years of experience in the healthcare industry, particularly hospitals or other providers.

Responsibilities

• Conduct detailed analysis of volume, revenue, cost, and/or profitability to explain financial results and enhance business understanding.
• Conduct ad hoc analyses on topics arising from business trends or requested by Highmark, AHN, or Finance leadership.
• Analyze variances relative to budget, forecast, prior year, or other benchmarks to assess performance and identify opportunities for improvement.
• Supplement financial analysis with operational and/or clinical data and insights to provide relevant context and a holistic point of view.
• Use rate/volume calculations to quantify the impact of changes in patient mix, procedure mix, payor mix, or other business shifts.
• Create and present executive-level summaries of major analytical projects, outlining key findings, recommendations, and other insights or takeaways.
• Mentor and coach junior analysts on the team.
• Perform other duties as assigned or requested.
• Comply with applicable ethical and legal standards, company policies, HIPAA requirements, and information security guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior