Senior Decision Support Analyst

Highmark Health • PA, Working at Home - Pennsylvania, NV

2d • $34 - $54

About The Position

This role performs analytics and reporting related to the organization's financial, operational, and/or clinical performance. The analyst partners with stakeholders across hospital and physician organizations to provide financial or analytical support for major initiatives. The role uses detailed general ledger, patient account, or procedure-level data to explain trends and quantify key drivers where possible. It also supports junior analysts through mentoring and coaching.

The position includes analysis of volume, revenue, cost, profitability, and performance variances; ad-hoc analysis; and integration of operational or clinical information to give financial findings relevant context. The analyst uses rate/volume calculations to assess business shifts and creates executive-level summaries of major projects, including findings, recommendations, and takeaways. Employees must protect confidential information and comply with HIPAA, information security requirements, the company's Code of Business Conduct, and applicable laws and policies.

Requirements

• Bachelor's degree in Finance, Accounting, Business Administration, Economics, Statistics, or a related field, or six years of related and progressive experience in lieu of a bachelor's degree.
• Three years of experience in Decision Support and Data Analysis.
• Proficiency in Microsoft Office, including Excel and PowerPoint.
• Ability to analyze and interpret financial results, operational metrics, clinical outcomes, and other datasets.
• Ability to work with large quantities of detailed data and identify strategic insights relevant to business operations and performance.
• Ability to manage multiple projects and time effectively to meet established deadlines.
• Strong communication and interpersonal skills, including the ability to develop partnerships across the organization.
• Self-starter who takes initiative and drives progress on major projects independently or with minimal supervision.

Nice To Haves

• Master's degree in Business Administration, Healthcare Administration, or a related field.
• Proficiency in SQL.
• Experience with Tableau or other data visualization tools.
• Experience with Alteryx or other data wrangling/ETL tools.
• Experience with R, Python, or other statistical/programming tools.
• Experience with Strata or another cost accounting system.
• Three years of experience in a clinical setting or general understanding of hospital/physician practice operations.
• Three years of experience in the healthcare industry, particularly hospitals or other providers.

Responsibilities

• Analyze volume, revenue, cost, and/or profitability to explain financial results and enhance business understanding.
• Conduct ad-hoc analyses based on business trends or requests from Highmark, AHN, or Finance leadership.
• Analyze variances against budget, forecast, prior year, or other benchmarks to assess performance and identify improvement opportunities.
• Supplement financial analysis with operational and/or clinical data and insights to provide relevant context and a holistic point of view.
• Use rate/volume calculations to quantify the impact of changes in patient mix, procedure mix, payor mix, or other business shifts.
• Create and present executive-level summaries of major analytical projects, including key findings, recommendations, and insights.
• Mentor and coach junior analysts on the team.
• Perform other duties as assigned or requested.
• Protect confidential information and comply with HIPAA, data security guidelines, the Code of Business Conduct, and applicable laws and company policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior