Decision Support Analyst

Forrest General Hospital•Hattiesburg, MS

About The Position

The Decision Support Analyst supports patient outcomes and performance improvement by systematically collecting, aggregating, and analyzing data for service-line decision-making. The role collaborates with hospital directors, managers, staff, and teams; designs reports that communicate performance data; and performs departmental clerical work, including organizing displays, creating communication materials, arranging meetings, and taking minutes. The position also participates in patient care in a community serving people with addictive and mental health disorders. Duties include basic patient care and monitoring, such as medication observation, drug screens, and vital signs; new-patient orientation; discharge procedures; and documentation of approved tasks in medical records. Additional administrative responsibilities include communicating with referral sources and releasing records. The analyst may search apartments, cars, and belongings; maintain orderly work and patient-care areas; keep forms and supplies stocked; and observe patients to support safety and team objectives. The role requires respectful communication with patients, families, and visitors of all age groups and sensitivity to cultural and religious beliefs. Other duties may be assigned as needed.

Requirements

High school diploma required.
At least two years of college; extensive work experience may substitute for some collegiate studies.
Working knowledge of and experience with data processing systems and data analysis.
Strong organizational ability and communication skills.
Exceptional oral and written skills to relate effectively to hospital and medical staff.
Ability to type and familiarity with spelling, grammar, and punctuation.
Ability to use a copier, telephone, personal computer, and calculator.
Working knowledge of medical terminology.
Ability to handle pressure situations mentally and physically and tolerate high-stress situations and mental demands.
Ability to perform repetitive tasks, cooperate with others, follow directions precisely, and demonstrate initiative.
Ability to prioritize and meet project deadlines and maintain rapport.
Ability to work independently and as part of a team, adapt to changing priorities, and collaborate on ethically and legally sound decisions.
Proficiency in patient-care tasks such as vital signs, medication observation, and urine drug screens.
Healthy communication skills with referral sources, patients, and family members.
Ability to welcome and orient new patients, support patients during treatment, and discharge departing patients efficiently and compassionately.

Responsibilities

Collect, aggregate, and analyze data to support decision-making for service lines and performance improvement activities.
Collaborate with hospital directors, managers, staff, and teams to generate decision-support information.
Design reports that effectively communicate performance data.
Perform departmental clerical functions, plan and organize displays, and design departmental communication materials.
Help organize meetings and take minutes.
Provide basic patient care and monitoring, including medication observation, drug screens, and vital signs.
Conduct new-patient orientation and patient discharge procedures.
Complete medical-record documentation for approved tasks, such as vital signs and records release.
Perform administrative and clerical tasks, including communicating with referral sources and releasing records.
Complete apartment, car, and belonging searches as needed.
Maintain an orderly work area and help organize patient-care areas.
Maintain inventory of necessary forms and supplies.
Observe patients, maintain patient safety, and assist the team in meeting its objectives.
Communicate and interact appropriately with patients, families, and visitors of all age groups, with sensitivity to cultural and religious beliefs.
Complete required trainings or certifications and attend required meetings.
Prioritize work, meet project deadlines, and complete paperwork and office duties in a timely manner.