Senior Manager, Product Management - Account Lifecycle

Capital One•McLean, VA
•$200,700 - $249,900

About The Position

Capital One is seeking a seasoned people leader and senior product manager to lead the Instruments and End of Day (EOD) Processing team within the Retail Bank’s Bank Modernization organization. The team is modernizing and building the bank of the future by developing an adaptable common core structure to support next-generation retail banking products. The role requires extensive experience with core financial systems, ledger instances, and banking platform modernization to address technical challenges in financial architecture. The position partners with enterprise teams including Prometheus Financial Core (PFC), cross-line-of-business partners, Product Lifecycle Management (PLM), Offers Management, Architecture, and Finance to deliver scalable ledger integrations. The role leads product strategy and execution across ledger systems and governance, balance updates, daily interest accrual and compounding in compliance with GAAP, automated end-of-day execution, and reconciliation. It oversees complex automated financial processing and manages and develops a team of individual-contributor product managers. It also drives technical roadmaps for product configurations, ledger integrations, and migration endpoints and validations. Capital One expects the role to demonstrate proficiency in its Product Framework: human-centered customer focus, business-focused execution, technology-driven solution development, integrated problem solving, and transformational leadership of cross-functional teams. The role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Capital One describes its benefits as a comprehensive, competitive, and inclusive set of health, financial, and other benefits; eligibility varies by employment status and management level.

Requirements

  • Currently has, or is in the process of obtaining, a bachelor's or master's degree in a quantitative field such as Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems, or a related quantitative field, or in Business or Marketing; the degree must be obtained on or before the scheduled start date.
  • Alternatively, a bachelor's degree in any field and 4 years of Product Management experience.
  • Experience with core financial systems, ledger instances, and banking platform modernization is required by the role description.
  • Extensive experience addressing technical challenges in financial architecture.
  • Proficiency in customer-centered product innovation, business-focused execution, technology-driven solutions, integrated problem solving, and transformational leadership.

Nice To Haves

  • Experience translating business strategy and analysis into consumer-facing digital products.

Responsibilities

  • Lead product strategy and execution across core ledger systems, ledger governance, balance updates, daily interest accrual and compounding compliant with GAAP, automated end-of-day execution, and end-of-day reconciliation.
  • Oversee automated processing for backdated transactions, rate changes, account-state automation, hold management, charge-offs and recoveries, and automated late processing and alerting.
  • Coach and inspire a team of individual-contributor product managers working across modern banking architecture and GAAP-compliant controls.
  • Execute technical roadmaps that enable product configurations, ledger integrations, and migration endpoints and validations.
  • Partner with Prometheus Financial Core, cross-line-of-business partners, Product Lifecycle Management, Offers Management, Architecture, and Finance to deliver scalable ledger integrations.
  • Lead cross-functional teams to solve customer problems, drive organizational alignment, and deliver business and technology outcomes.

Benefits

  • Comprehensive health, financial, and other benefits supporting total well-being; eligibility varies by employment status and management level.
  • Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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