Global Fluid Management Lifecycle Product Manager

Vertiv•United States,

About The Position

The Global Fluid Networks Lifecycle Services Product Manager at Vertiv’s Global Services Business Unit defines, develops, and scales global lifecycle service offerings for liquid cooling systems, fluid distribution networks, and thermal management infrastructure. The role owns the service portfolio strategy from concept through global deployment, ensuring offerings are serviceable, scalable, and digitally enabled. The position works closely with regional services teams, thermal product management, engineering, and digital teams to launch service initiatives, establish standardized delivery models, and increase installed-base penetration and recurring services revenue. It also supports regional adaptations while maintaining global consistency, and refines service offerings using field feedback and performance data. Vertiv is an Equal Opportunity/Affirmative Action employer. Applicants must be legally authorized to work in the United States; the company does not provide sponsorship for this position.

Requirements

7–12+ years in lifecycle services, product management, or thermal infrastructure roles.
Experience with liquid cooling, CDUs, or fluid systems in critical environments.
Strong cross-functional and global collaboration skills.
Must be legally authorized to work in the United States; sponsorship is not provided.

Responsibilities

Define and own the global lifecycle services roadmap for fluid networks and liquid cooling infrastructure.
Translate customer reliability, uptime, and efficiency needs into standardized service offerings.
Develop service definitions, including scope, entitlements, and differentiation.
Coordinate with regional services teams to deploy global offerings consistently.
Develop and maintain Statements of Work, Standard Operating Procedures, and service delivery playbooks.
Support regional adaptations while maintaining global standardization.
Lead market research and competitive analysis for new thermal and fluid services.
Launch new service portfolios, including pilots, global rollout, and enablement.
Partner with engineering and product teams to influence design for serviceability and digital readiness.
Define value-based pricing methodologies aligned to customer outcomes such as uptime, efficiency, and risk reduction.
Partner with Sales and Finance to establish pricing guidance and margin targets.
Support sales enablement with value messaging and ROI narratives.
Monitor service adoption, execution quality, and customer outcomes.
Continuously refine offerings using field feedback and performance data.
Embrace Vertiv’s Core Principles and Behaviors to help execute its Strategic Priorities.