(USA) Senior Manager, Operations
About The Position
The Senior Manager, Operations leads key projects and programs by managing timelines, resources, and performance standards to ensure successful implementation. The role provides decision support through data analysis and cross-functional collaboration, drives business efficiency and operational improvements, develops solutions, manages budgets, and builds partnerships. It also supports team development through coaching and performance management while upholding company policies and promoting integrity and continuous improvement. The role is part of Walmart's Local Marketplace team, which onboards national and regional retailers to Walmart.com and develops scalable solutions to improve seller and customer experiences. The Senior Manager leads the operational engine for Marketplace Seller Onboarding, drives complex programs and continuous improvement, and works across functions to deliver measurable performance outcomes.
Requirements
- Bachelor’s degree in Business Administration, Engineering, Operations, or a related field and 3 years of experience in operations, project management, or a related area; or 5 years of experience in operations, project management, or a related area.
- 1 year of supervisory experience.
- Expertise in operations and project management, including leading complex initiatives and managing multiple work streams.
- Strong analytical skills to interpret data, identify trends, and develop actionable business recommendations.
- Demonstrated success driving business efficiency through process improvements and innovative solutions.
- Experience leading cross-functional teams, fostering collaboration, and resolving conflicts effectively.
- Ability to develop and implement standard operating procedures and performance metrics.
- Excellent communication and coaching skills to mentor associates and build high-performing teams.
- Sound judgment in prioritizing tasks and managing budgets to meet business objectives.
Nice To Haves
- Leadership of cross-functional task forces or projects.
- Master’s degree.
- Master’s degree in Operations Management.
- Project Management Professional certification.
Responsibilities
- Direct and manage project work streams, ensuring timely execution and successful implementation of operational initiatives.
- Analyze data and business trends to provide actionable insights and support strategic decision-making.
- Develop and adjust performance standards, monitor progress, and implement contingency plans as needed.
- Collaborate with cross-functional teams to improve processes, enhance efficiency, and reduce operational costs.
- Lead the development and enhancement of operational tools and reporting systems to support business objectives.
- Mentor and coach associates, fostering a high-performing team environment and continuous development.
- Manage budgets, approve expenditures, and ensure alignment with business goals and compliance standards.
Benefits
- Competitive pay.
- Performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k).
- Stock purchase.
- Company-paid life insurance.
- Paid time off, including sick leave.
- Parental leave.
- Family care leave.
- Bereavement leave.
- Jury duty leave.
- Voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
- Live Better U paid education benefit program, including tuition, books, and fees for eligible programs.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
