(USA) Senior Manager, Operations

Walmart • San Bruno, CA

1d • Onsite

About The Position

The Senior Manager, Operations leads the execution of key projects and programs by managing timelines, resources, and performance standards to ensure successful implementation. The role provides strategic decision support through data analysis and cross-functional collaboration to drive business efficiency and operational improvements. It also involves developing solutions, managing budgets, and building partnerships to meet organizational goals, while supporting team development through coaching and performance management and upholding company policies and a culture of integrity and continuous improvement.

The position is part of Walmart’s Local Marketplace team, which onboards national and regional retailers to improve the speed, assortment, and convenience of shopping on Walmart.com. The team works across strategy, technology, operations, and process optimization to develop scalable solutions that improve seller and customer experiences. The Senior Manager leads Marketplace Seller Onboarding operations, manages complex programs, drives continuous improvement, and collaborates cross-functionally to deliver measurable outcomes through data-driven decision-making and risk management.

The role is based at one of the listed primary locations: Bentonville, Arkansas, or San Bruno, California. The annual salary range is $90,000–$180,000 for Bentonville and $117,000–$234,000 for San Bruno. Additional compensation may include annual or quarterly performance bonuses and, for certain positions, stock.

Requirements

• Bachelor’s degree in Business Administration, Engineering, Operations, or a related field and 3 years of experience in operations, project management, or a related area; or 5 years of experience in operations, project management, or a related area.
• At least 1 year of supervisory experience.
• Expertise in operations and project management, including leading complex initiatives and managing multiple work streams.
• Strong analytical skills, including interpreting data, identifying trends, and developing actionable business recommendations.
• Demonstrated success driving business efficiency through process improvements and innovative solutions.
• Experience leading cross-functional teams, fostering collaboration, and resolving conflicts effectively.
• Ability to develop and implement standard operating procedures and performance metrics.
• Excellent communication and coaching skills to mentor associates and build high-performing teams.
• Sound judgment in prioritizing tasks and managing budgets to meet business objectives.

Nice To Haves

• Leadership of cross-functional task forces or projects.
• Master’s degree.
• Master’s degree in Operations Management.
• Project Management Professional certification.

Responsibilities

• Direct and manage project work streams to ensure timely execution and successful implementation of operational initiatives.
• Analyze data and business trends to provide actionable insights and support strategic decision-making.
• Develop and adjust performance standards, monitor progress, and implement contingency plans as needed.
• Collaborate with cross-functional teams to improve processes, enhance efficiency, and reduce operational costs.
• Lead the development and enhancement of operational tools and reporting systems to support business objectives.
• Mentor and coach associates, fostering a high-performing team environment and continuous development.
• Manage budgets, approve expenditures, and ensure alignment with business goals and compliance standards.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k).
• Stock purchase plan.
• Company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Live Better U education benefit program, with tuition, books, and fees covered for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager