Senior Manager, Operations Training & Development

Reynolds Consumer Products LLC•Lake Forest, IL
•$127,700 - $185,150•Onsite

About The Position

The Senior Manager, Operations Training & Development leads the governance, implementation, and continuous improvement of learning, leadership development, and workforce capability initiatives across Reynolds Consumer Products’ 17-plant manufacturing network. The role aligns these initiatives with enterprise talent, learning, and business strategies, and partners with Operations, Organizational Development, Human Resources, and plant leadership to build workforce capability and a strong leadership pipeline. The position leads operations training systems, leadership development programs, onboarding, skills progression frameworks, and workforce development initiatives. It establishes consistent training standards, strengthens leadership readiness, and promotes continuous learning to support safety, quality, productivity, engagement, and talent sustainability. The role also turns enterprise talent and learning strategies into practical manufacturing solutions and evaluates their impact on business results. Based at the Corporate Headquarters in Lake Forest, Illinois, the position provides oversight and support to Plant Training Managers and training teams across the network. Domestic travel of up to 30–40% may be required to support manufacturing facilities, leadership development programs, and enterprise initiatives.

Requirements

  • Bachelor’s degree in Business, Operations Management, Engineering, Human Resources, Organizational Development, Education, or a related field, or an equivalent combination of education and relevant work experience to perform the essential functions.
  • At least 8 years of progressive experience in manufacturing, operations, learning and development, workforce development, or organizational development.
  • At least 5 years of leadership experience in a manufacturing or operations environment.
  • Demonstrated success designing and implementing large-scale training, leadership development, or organizational capability initiatives.
  • Experience leading enterprise-wide learning programs and influencing cross-functional stakeholders.
  • Strong program management, facilitation, coaching, consulting, and organizational development skills.
  • Experience using learning management systems, reporting tools, and workforce development technologies.
  • Ability to travel domestically up to 30–40% as needed.

Nice To Haves

  • Master’s degree in Organizational Development, Human Resources, Business Administration, Education, Engineering, or a related field.
  • Multi-site manufacturing experience, including experience with unionized facilities.
  • Experience supporting workforce development in continuous improvement, Lean Manufacturing, or operational excellence environments.
  • Certifications in learning and development, leadership coaching, instructional design, organizational development, Lean, Six Sigma, or related disciplines.
  • Experience developing frontline leaders and manufacturing leadership pipelines.

Responsibilities

  • Align manufacturing learning and development initiatives with enterprise talent, learning, and business strategies.
  • Implement standardized training frameworks, governance processes, and performance measures across the manufacturing network.
  • Assess organizational capability needs and translate learning priorities into scalable solutions for skill, leadership, and workforce development gaps.
  • Lead the Operations Academy and manufacturing leadership development programs, including development pathways for plant managers, assistant plant managers, production managers, supervisors, and emerging leaders.
  • Partner with Operations leaders to strengthen business acumen, operational excellence, financial management, strategic thinking, and people leadership capabilities.
  • Oversee plant training activities, including onboarding, technical training, workforce certification, skills progression, compliance-related training coordination, and ongoing capability development.
  • Establish standards and processes that support operational excellence, continuous improvement, and world-class manufacturing practices.
  • Monitor plant training execution, completion, documentation, and alignment with business, safety, quality, and operational requirements.
  • Partner with plant leadership to identify capability needs and develop plans to address critical skill gaps.
  • Keep training content, learning resources, and development programs current and effective as business requirements change.
  • Lead, coach, oversee, and support Plant Training Managers and plant training teams in planning, executing, and sustaining training activities.
  • Facilitate collaboration, knowledge sharing, and adoption of best practices across plant training organizations.
  • Build partnerships with Operations, Human Resources, Engineering, Quality, EHS, and plant leadership teams.
  • Serve as the primary manufacturing learning and development liaison between enterprise talent initiatives and operational workforce development needs.
  • Partner with Human Resources on talent management, succession planning, employee development, talent mobility, and retention initiatives.
  • Create development experiences that support employee engagement, career progression, leadership pipelines, and long-term organizational effectiveness.
  • Establish and monitor performance metrics, reporting processes, and dashboards to evaluate training effectiveness and organizational impact.
  • Review plant training activity, completion data, and capability metrics to identify gaps, prioritize support, and drive accountability.
  • Assess training outcomes through workforce performance, operational results, employee development progress, and business performance indicators.
  • Review training systems and use technology, learning innovations, data, and industry practices to improve consistency, delivery, accessibility, learner engagement, workforce capability, and return on development investments.

Benefits

  • 18% annual incentive eligibility, provided the business meets financial goals and the individual meets performance goals, subject to plan administration guidelines.
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