Training & Development Manager

PRIME GROUP • Hollywood, FL

5d • Onsite

About The Position

The Training & Development Manager – Multifamily develops and implements multifamily business operations, policies, and procedures through training, process improvement, and performance reporting. The role works with corporate leadership to create training materials for the company’s e-learning university, manages training engagement and KPIs, maintains training tools and curriculum, and identifies operational best practices and opportunities to improve resident experiences or increase revenue. The position is based at Prime Group’s corporate office in Hollywood, Florida, and includes occasional travel to properties or in-person training sessions.

Requirements

• At least two years of experience in a training role or experience as a multifamily rental property manager.
• An associate’s degree and two to four years of multifamily property management experience and/or training, or an equivalent combination of education and experience.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence, with working knowledge of multifamily terminology.
• Ability to speak effectively before leadership, employee teams, and customers.
• Ability to calculate figures such as discounts, interest, commissions, bonuses, proportions, and percentages, and apply basic algebra and geometry.
• Ability to carry out written, oral, or diagram instructions and solve problems involving several concrete variables in standardized situations.
• Ability to sit, stand, and walk, and occasionally lift or move up to 10 pounds.

Nice To Haves

• Certified Professional in Training Management and Development certification is preferred but not required.

Responsibilities

• Review and analyze existing processes to enhance them and identify best practices.
• Collaborate with corporate leadership to create training and development materials for the e-learning university platform.
• Determine the frequency and recurrence of training sessions.
• Manage employee training engagement and KPIs.
• Keep training tools and curriculum up to date to meet business needs, including software and tool updates.
• Identify and compile key performance indicators for site performance.
• Research products and systems that could enhance operations, improve resident experiences, or increase revenue opportunities.
• Provide reporting for property business operations.
• Handle administrative duties as necessary.
• Travel occasionally to visit properties or conduct in-person trainings.

Benefits

• Comprehensive benefits package including health insurance, retirement plans, and paid time off.
• Opportunities for professional development and career advancement within a growing organization.
• Competitive salary commensurate with experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree