Training & Development Manager

Operations Opportunities with ODW Logistics•Lockbourne, OH

About The Position

The Training & Development Manager designs and delivers standardized hourly warehouse orientation and training programs across ODW Logistics facilities. The programs are intended to equip new and existing team members to perform safely, efficiently, and consistently, while supporting performance, retention, and business success. The role partners with Operations, Safety, Quality, HR, and site and division leaders to define training needs and align programs with operational and business goals. It also develops instructional materials, establishes training documentation and compliance standards, evaluates program effectiveness, and leads ongoing improvements to onboarding and training. The position includes supporting supervisors and managers with tools to coach and develop teams, and requires spending 50% of work time on the warehouse floor in a fast-paced environment.

Requirements

At least 5 years of proven education and training experience in a similar role.
At least 3 years of proven management experience.
Adaptability and a partner-minded approach.
Ability to facilitate and lead teams through coaching, training, and empowerment.
Ability to build simple, consistent, and scalable training standards across multiple warehouse environments.
Ability to partner effectively with Operations, HR, Safety, Quality, and site leadership.
Strong verbal and written communication skills.
Project management, time management, and planning skills.
Comfort spending time on the warehouse floor to understand work processes and training needs.
Ability to hear, read, comprehend, write, and communicate.
Ability to continuously grasp and handle objects and work around moving machinery.
Ability to regularly stand, walk, bend, squat or kneel, twist or turn, and reach.
Ability to focus, with or without corrective lenses, and see close and distant objects with depth perception.
Ability to spend 50% of work time on the warehouse floor in a fast-paced environment.

Nice To Haves

Bachelor’s degree in business administration, education, human resources, continuous improvement, supply chain, or equivalent education/work experience.
Experience building or standardizing training materials, checklists, SOPs, learning paths, or onboarding programs across multiple sites.
Proficiency in a skills management and workforce qualification platform.
Proficiency in Microsoft Office tools.

Responsibilities

Design, develop, organize, and manage standard training curricula for hourly associate onboarding and on-the-job skill development.
Ensure training programs meet legal requirements and are delivered consistently in an engaging manner across sites.
Partner with Operations, Safety, Quality, and HR leaders to define training requirements by role, site, shift, customer, equipment type, and operational process.
Collaborate with Operations and Division Leaders to identify training needs, develop strategies and schedules, and align programs with business goals.
Design training materials and supporting documents, including slides, workbooks, handouts, and facilitation guides.
Establish standards for training completion, documentation retention, sign-offs, certifications, and compliance tracking across distribution centers.
Evaluate training effectiveness using associate feedback, leader input, onboarding surveys, quality and safety trends, turnover data, and time-to-productivity measures.
Identify, report, and manage project objectives; conduct post-implementation reviews and identify improvements for future projects.
Conduct needs assessments through interviews, workflow analysis, and site visits to identify gaps and recommend process or performance improvements.
Support leadership development by equipping supervisors and managers with tools and training to coach, train, and sustain team performance.
Continuously improve hourly onboarding and training standards using associate feedback, operational needs, audit findings, and best practices.
Ensure training reinforces company values, safety culture, associate engagement, and expectations for performance, attendance, quality, and teamwork.
Perform other duties as assigned.