Senior Manager, Operations Development

Carvana•Tempe, AZ

12d

About The Position

The Senior Manager of Operations Development leads the Inspection Center Operations Development team in continuous improvement projects. The role leverages lean methodologies to create and refine processes throughout Carvana’s Inspection Center organization and works with departments and employees at all levels to deliver cost and quality improvements in a fast-paced production environment. The position also partners with Inspection Center leaders and functional experts, supports training development, and provides coaching and leadership to team members. Travel between Carvana facilities may be required up to 50%.

Requirements

Bachelor of Science in Industrial or Manufacturing Engineering.
At least 5 years of engineering experience in a lean manufacturing environment.
At least 3 years of experience managing cross-functional teams or projects, ideally with direct reports.
Proven track record of implementing successful projects that impact the bottom line.
Knowledge and understanding of lean manufacturing.
General knowledge of OSHA guidelines.
Willingness to travel between Carvana facilities across the U.S. as projects require.
Valid driver’s license and a clean driving record, with no more than two moving violations or DUIs in the last three years.
Excellent oral and written communication skills across all levels of the organization.
Ability to work through teams to achieve results.
Strong analysis and decision-making ability.
Excellent facilitation skills, including engagement, diplomacy, and handling diverse opinions.
Ability to work independently and cross-functionally in a team setting.
Proficiency with AutoCAD, Excel, and Word.
Must be able to read, write, speak, and understand English.
Must be at least 18 years of age.
Must be able to lift up to 60 pounds independently and carry and transport up to 60 pounds up to 20 feet.
Must be able to stand for extended periods and perform frequent stretching, reaching, walking, stooping, pushing, and pulling.
Requires excellent visual acuity and manual dexterity.
Must use safety equipment, which may include a face shield or goggles, non-slip shoes, gloves, a mask, and other protective garments and equipment.
Hiring is contingent on passing a complete background check.
This role is not eligible for visa sponsorship.

Nice To Haves

MBA preferred.
Experience managing teams or projects with direct reports is ideal.

Responsibilities

Assess continuous improvement opportunities and guide the team on appropriate courses of action.
Partner with Inspection Center functional experts to create and set vehicle standards that meet business needs and deliver an exceptional customer experience.
Support the Reconditioning Training team in developing content about work processes and standards.
Maintain a strategic roadmap of Operations Development goals, team structure, and career development.
Act as a thought partner to Inspection Center senior leadership on problem-solving initiatives.
Review and guide Operations Development justifications for major projects with cost savings greater than $1 million within Inspection Center operations.
Help the team obtain buy-in for major projects through communication across departments.
Deliver cost reductions on time and under budget for major projects, and report results to senior leadership.
Identify continuous improvement opportunities by developing standard work and visual training within existing processes.
Partner cross-functionally to provide direction on creating labor standards and line staffing models.
Build strong working relationships across all levels of the organization.
Coach and provide direction and leadership support to team members to drive results.
Ensure compliance with environmental, health, and safety guidelines.
Travel between Carvana facilities as projects require, up to 50%.
Live the Carvana values.
Perform other duties as assigned.