Senior Manager of Field Business Development - Home Care

YELM US Associates, LLC • New York, NY

5h • $100,000 - $125,000 • Onsite

About The Position

YELM US Associates is the administrative division supporting its licensed home care agencies, Ultimate Care and Swift Home Care. The Senior Manager of Field Business Development will manage new business and field marketing teams, working closely with the Company President and New Business Marketing senior leadership team. The role leads, scales, and inspires field Community Outreach teams to increase patient starts of care, establish a high-performing marketing team, and build the agency’s reputation in the communities it serves. This is a field position covering Manhattan, the Bronx, Brooklyn, Queens, and Staten Island. A car and valid driver's license are required. Salary is $100,000–$125,000 per year plus an incentive plan.

Requirements

• Bachelor’s degree in business, Marketing, Healthcare Administration, or a related field, or relevant experience.
• 5–7 years of progressive goal attainment and revenue-driving experience in new business, along with people leadership experience motivating teams to exceed metrics and KPIs.
• Demonstrated ability to recruit, train, motivate, hold accountable, and lead a field new business team.
• Strong empathy and communication skills, including the ability to teach new business teams to consult sensitively with families in crisis.
• Must have a car and a valid driver's license.

Nice To Haves

• Home care experience is preferred.
• Home care agency experience is a plus.

Responsibilities

• Grow, train, and mentor Community Outreach Liaisons to maximize outreach and referrals and exceed monthly KPI expectations.
• Hold individual and team meetings to review referrals, monthly metrics, responsiveness, empathetic interactions, and conversion of family inquiries into scheduled in-home assessments.
• Develop a strategy for representing the agency and generating productive returns from community events, including health fairs, senior centers, veteran centers, clinics, educational workshops, and local networking events.
• Build and maintain relationships with non-skilled referral partners, including senior living communities (ALFs/ILFs), geriatric care managers, and area agencies on aging (AAAs).
• Coordinate with Intake, Coordination, and Operations teams to ensure a seamless handoff from sales and assessment to ongoing service coordination and a positive client and family onboarding experience.

Benefits

• Comprehensive health, vision, and dental benefits.
• 401(k) retirement plan with employer match.
• Voluntary life, critical illness, group hospital indemnity, and accident insurance.
• Generous paid time off.
• Incentive plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior