This role provides change management leadership across broad areas of an organization and/or its business functions. The Senior Manager serves as a change enablement project manager on critical/complex initiatives, participating in project plan development to ensure the incorporation of change enablement strategies and tactics. They drive the development of communication and materials to aid in change implementation, education, and information sharing, while also monitoring change outcomes and recommending process improvements. The role involves partnering with senior leaders and accountable business owners to translate transformation priorities into clear outcomes, workstreams, milestones, ownership, and execution plans. A key aspect is applying an enterprise-wide transformation perspective to align change efforts across functions, processes, technologies, operating models, and leadership priorities, ensuring initiatives scale beyond individual projects and deliver sustained business outcomes. Additionally, the Senior Manager advises and coaches leaders on sponsorship responsibilities, identifies organizational barriers to strategic priorities, and defines practical measures of readiness, engagement, adoption, utilization, proficiency, reinforcement, and business outcomes to assess change effectiveness. They also act as a connector between business leaders, functional owners, project teams, and OCM practitioners.
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Job Type
Full-time
Career Level
Senior