Senior Manager, Strategy, Growth, and Transformation
About The Position
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
Requirements
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to mentor and provide clear guidance to others
- 10+ years of consulting and/or industry experience
- Experience with state public assistance systems supporting eligibility and benefits determination and case management
- Experience supporting state clients in one or more of the following areas: eligibility determination, benefits calculation, benefits issuance, or information management
- Bachelor’s degree
- Ability to travel 0-20%, on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Nice To Haves
- Experience managing small to mid-size engagements or workstreams and leading multiple team members
- Experience mentoring or leading multiple team members
Responsibilities
- Supporting implementation and operations management activities across project workstreams
- Leading or supporting engagements
- Producing deliverables
- Applying knowledge of the client environment, business needs, and project scope to day-to-day execution
- Guiding junior professionals across assigned tasks and workstreams
Benefits
- Discretionary annual incentive program
- Professional development opportunities
- Opportunities to build new skills
- Opportunities to take on leadership roles
- Mentorship opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
