OCM & LMS Transformation Lead - Contingent

MCGARITY CONSULTING GROUP•Chicago, IL

About The Position

The OCM & LMS Transformation Lead will lead the people, process, governance, communications, training, and adoption work associated with a client’s transition to a new LMS. A separate technology vendor will implement the platform; this role will coordinate with that vendor while leading the organizational changes needed for successful adoption. The hands-on position combines change strategy, project leadership, stakeholder facilitation, business-process design, communications, training, readiness assessment, and implementation support. The opportunity is contingent upon the client contract, and inclusion on the proposed team does not guarantee a subcontract, start date, minimum hours, or minimum compensation. The anticipated project period is December 2026 through June 30, 2027, with a possible short extension through August 2027. Flexible work-from-home options are available.

Requirements

Demonstrated experience leading organizational change for an LMS, enterprise learning platform, or comparable technology implementation.
Experience with learning and training program development and LMS implementation or use.
Proven success creating and executing stakeholder engagement, communications, training, readiness, and adoption plans.
Strong facilitation skills and ability to build alignment across teams with differing priorities.
Experience documenting workflows, roles, decision rights, governance processes, and operating procedures.
Ability to coordinate effectively with technical implementation vendors without duplicating technical responsibilities.
Experience planning or coordinating user acceptance testing.
Strong project-management, analytical, writing, and presentation skills.
Ability to manage multiple workstreams within a compressed implementation schedule.
Availability throughout the anticipated project period of December 2026 through June 30, 2027, with a possible short extension through August 2027.

Nice To Haves

Experience with healthcare associations, nonprofit membership organizations, healthcare education, federally funded programs, or similarly complex organizations.
Experience aligning decentralized learning or professional-development programs.
Familiarity with learning-content inventories, migration planning, learner journeys, learning pathways, and evaluation.
Experience developing governance or pricing frameworks for free, member-based, and fee-based education.
Experience developing role-based training videos and digital support resources.
Familiarity with ADKAR, Prosci, Kotter, or another established change-management methodology.
Change-management, project-management, instructional-design, or learning-technology certification.
Experience working with geographically dispersed stakeholders and external learner populations.

Responsibilities

Serve as the day-to-day lead for organizational change management (OCM) activities.
Develop and execute a practical change-management strategy and work plan.
Apply a recognized change framework, adapting it to the client’s culture, capacity, and implementation timeline.
Facilitate discussions with executive leaders, work groups, program teams, technical staff, and external learners.
Develop stakeholder maps, impact assessments, readiness assessments, risk registers, and adoption plans.
Help establish governance, decision rights, roles, responsibilities, and accountability for the client’s learning portfolio.
Facilitate alignment among teams with different programs, audiences, funding requirements, and working practices.
Support the development of consistent processes for free, member-based, and fee-based learning programs.
Help define which content belongs in the LMS and which should remain on websites, community platforms, events, or other channels.
Develop practical tools for prioritizing, updating, consolidating, archiving, retiring, and migrating content.
Work with the LMS vendor to define and document staff and learner workflows.
Coordinate organizational aspects of user acceptance testing, including participant selection, scenarios, feedback, and readiness findings.
Develop internal and external communications plans supporting the LMS transition and launch.
Design and deliver role-based staff training, job aids, videos, checklists, and support materials.
Help prepare staff and learners for go-live and identify interventions for adoption risks.
Support early post-launch evaluation, feedback collection, issue prioritization, and continuous improvement.
Transfer tools, processes, and responsibilities to client staff before engagement close.
Maintain project documentation and provide timely status, risk, decision, and progress reporting.