Transformation Lead

Global Payments Inc. • Cincinnati, OH

23h

About The Position

The Transformation Lead is a key member of Global Payments’ Transformation Office, which drives enterprise value creation. The role supports and leads workstreams for complex, cross-functional initiatives, including mergers and acquisitions integrations, divestitures, and other enterprise transformation projects, in partnership with corporate functions and executive leadership. It is suited to candidates who thrive in fast-paced environments, apply rigorous analysis and structured problem-solving, and influence outcomes through strong stakeholder management.

The role leads integration and separation programs across functions such as Technology, Operations, Finance, HR, Risk, and Legal. Responsibilities span Day 1 readiness, integration and transition planning, TSA monitoring and exit, synergy realization, governance, executive reporting, and compliance. The Transformation Lead also coordinates cutovers and stabilization, identifies and resolves roadblocks, and helps improve transformation playbooks, templates, and lessons learned.

The position offers exposure to teams, systems, and processes across functional areas and platforms. Global Payments describes its team as inclusive and global, with opportunities to grow skills and build a career within a global business. Candidates must be legally authorized to work in the United States for any employer on a full-time basis without current or future immigration sponsorship; visa sponsorship is unavailable. The posting is tagged #LI-Hybrid but does not otherwise specify the workplace arrangement.

Requirements

• Bachelor’s degree or higher.
• 8–10+ years of relevant experience in Transformation, Corporate Strategy, Management Consulting, Finance, PMO, M&A integration or divestitures, or a related cross-functional role.
• Prior business partnership experience.
• Must be legally authorized to work for any employer in the United States on a full-time basis without current or future immigration sponsorship.

Nice To Haves

• Knowledge of payments or fintech, technology-enabled services, or complex global operations.

Responsibilities

• Lead planning and execution of integration and separation programs across functions, from Day 1 readiness through steady state or exit.
• Drive end-to-end integration workplans, including Day 1, 30/60/90-day plans, and synergy capture, and separation workplans, including TSA design, transition, and exit.
• Establish and facilitate governance, including steering routines, RAID management, change control, and cross-functional dependency management.
• Monitor TSA service delivery against agreed SLAs and historical practices, using a defined monitoring approach, and drive remediation when needed.
• Coordinate TSA billing and invoice support with Finance and TSA leads, including billing, accruals, and true-ups for services provided.
• Develop and execute detailed TSA exit workplans, coordinating and providing oversight and guidance to functional leads and project managers on function-specific planning.
• Lead Day 1 readiness and Day 2 integration execution to support operational continuity, customer experience, and regulatory and contractual compliance; coordinate cutovers and stabilization.
• Build, track, and report synergy cases involving cost, revenue, and working capital; define baselines and drive benefit realization with Finance and business owners.
• Identify roadblocks, potential delays, and interdependencies early; facilitate governance reviews to align on changes and support timely decisions.
• Raise and resolve issues collaboratively, integrate stakeholders, surface trade-offs, and develop mitigation options.
• Provide executive reporting, KPI/OKR tracking, TSA economics, and variance analysis; develop dashboards and concise narratives for senior leadership.
• Ensure integration and separation activities adhere to regulatory, compliance, and information security requirements.
• Help document and improve playbooks, templates, and lessons learned.

Benefits

• Opportunities to grow skills and build a career within a global business.
• Access to learning, development, and on-the-job experiences that expand expertise.
• A supportive, inclusive team environment where ideas and input matter.
• Time to give back through community and charity initiatives.
• A global employee assistance program to support wellbeing.
• Recognition through a global platform that celebrates achievements.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior