OCM Analyst (Contingent) - Delta Point

Delta Point LLC•Midwest City, OK
•Onsite

About The Position

The Maintenance, Repair and Overhaul (MRO)/ Maintenance Repair and Overhaul – Supply (MRO-S) Functional Management Office (FMO) requires the support of an OCM Analyst. This person will plan, orchestrate, manage, coordinate with external organizations, work OCM activities required for implementation of users, manage OCM briefings, develop documents, and other deliverables as required for MRO/MRO-S. This person will be part of a team that supports the FMO OCM efforts across the MRO/MRO-S program at all sites.

Requirements

  • 1 to 5 years experience in Change Management, Business Analysis, Communications.
  • Excellent organizational and interpersonal skills
  • Strong analytical, problem-solving skills. Demonstrated ability to analyze problems/issues, gather data and information, evaluate, and recommend alternative solutions.
  • Advanced skill and proficiency using Microsoft Word, Excel, Outlook, Visio.

Nice To Haves

  • Experience in Project Management, Training, Transformation Initiatives a strong plus
  • Previous experience implementing and managing OCM for Information Technology systems in the Air Force and Department of Defense is a plus.
  • Proficiency with Planner or Project tools a plus
  • Prosci Change Management Certification
  • ACMP Certified Change Management Professional (CCMP)
  • Project Management Professional (PMP)
  • Certified ScrumMaster (CSM)

Responsibilities

  • Collaborate with various internal and external groups and organizations, working closely with Project Managers, the FMO leaders and teams.
  • Support OCM planning for deployment and implementation of the MRO/MRO-S production solution, including developing and running communications and messaging plans.
  • Conduct stakeholder analysis and assess change impacts on the business environment through functional and technical knowledge and experience to support MRO/MRO-S FMO management, organizational and business modernization, and improvement efforts.
  • Develop and maintain professional relationships at all levels; manage high level customer relations; communicate and collaborate with internal and external partners.
  • Formulates and defines requirements to assist and drive the transition to the future MRO/MRO-S business environment. This includes developing, reengineering, and/or modifying business processes, communications methods, system objectives, and metrics based on FMO client requirements.
  • Develops a thorough understanding of business and user transition best practices.
  • Devises or modifies procedures to solve organizational change problems considering known requirements, restraints, and constraints.
  • Analyzes business and user needs, documents findings and recommendations, publishes reports, and provides expert consultation in the planning, design, and implementation of modernization and improvement efforts and initiatives.
  • Support MRO/MRO-S implementation and readiness activities
  • Track and report change-related risks and resistance.
  • Measure and report on system adoption, engagement, and business outcomes.
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