(USA) Senior Manager, Material Handling Equipment Service

Walmart•Bentonville, AR
•$80,000 - $155,000•Onsite

About The Position

The Senior Manager, Material Handling Equipment Service, leads operational excellence by optimizing equipment reliability, vendor partnerships, and contract management within Walmart’s supply chain. The role drives cross-functional collaboration to enhance service delivery, ensures compliance with regulatory standards, and manages budgeting and procurement processes. It uses data analytics and project management expertise to inform strategic decisions and continuous improvement initiatives, while resolving complex challenges, fostering effective communication, and implementing best practices to support Walmart’s operational goals and service standards. The team oversees a large global supply chain, focusing on material handling equipment through proactive management, lifecycle enhancement, and retrofit initiatives. It works to prevent premature equipment failures and improve equipment efficiency through vendor and contract management, procurement, budgeting, and cross-functional collaboration.

Requirements

  • Proven expertise in operational excellence, including evaluating and improving organizational functions and workflows.
  • Strong vendor management skills, including supplier performance monitoring and contract compliance.
  • Experience in budgeting, contract administration, and procurement processes for material handling equipment.
  • Advanced project management capabilities focused on delivering results and managing complex initiatives.
  • Proficiency in data analytics to drive insights, support decision-making, and enhance operational performance.
  • Excellent communication and collaboration skills to influence stakeholders and facilitate cross-functional partnerships.
  • Ability to lead change management efforts and implement continuous business process improvements.
  • Bachelor's degree in a technical-related field (e.g., Controls, Electrical) and 4 years of experience in the material handling industry or a related field, or 8 years of experience in the material handling industry or a related field.

Nice To Haves

  • Supervisory experience.
  • Bachelor's degree in Computer Engineering.
  • Project Management Professional (PMP) certification.

Responsibilities

  • Lead operational excellence initiatives by evaluating industry practices and recommending process improvements to enhance material handling equipment service.
  • Manage vendor relationships, ensuring compliance with quality standards, contract terms, and performance expectations.
  • Oversee budgeting, monitor expenditures, and provide detailed financial reports to support strategic decision-making.
  • Facilitate cross-functional collaboration to maintain smooth workflows and resolve operational challenges.
  • Apply data analytics to assess equipment reliability, identify risks, and drive continuous improvement efforts.
  • Guide contract administration, ensuring adherence to organizational policies and regulatory requirements.
  • Support crisis management planning and implement quality assurance processes to uphold service standards.

Benefits

  • Competitive pay and performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k), stock purchase plan, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
  • Live Better U, a Walmart-paid education benefit program for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
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