(USA) Manager, Material Handling Equipment Service
About The Position
The Manager, Material Handling Equipment Service leads vendor and contract management to ensure operational excellence and compliance with quality standards. The role oversees procurement, budgeting, and supplier performance while building partnerships to optimize service delivery. The manager uses strategic problem-solving and data-driven decision-making, collaborates across teams, drives continuous improvement, manages risk, and ensures compliance with regulatory and safety protocols to support reliable material handling equipment operations. The role is part of the Automation Center of Excellence (COE), which manages and enhances Grocery automation platforms, including Witron and Swisslog. The COE works with Operations, Engineering, and vendors to optimize system performance, reduce downtime, and enable scalable execution. It establishes maintenance standards, oversees vendor governance, and shifts reactive processes toward data-driven operations to support resilient and efficient automation systems.
Requirements
- Associate's degree in a technical-related field, such as Controls or Electrical, and 4 years of experience in the material handling industry or a related field; or 6 years of experience in the material handling industry or a related field.
- Experience in vendor and contract management, including ensuring compliance and maintaining supplier partnerships.
- Ability to manage procurement processes and budgetary controls.
- Operational excellence focused on safety, regulatory adherence, and process improvement.
- Proficiency in data analysis and digital tools.
- Strong communication and collaboration skills for stakeholder engagement and cross-functional leadership.
- Business acumen, including the ability to develop cost-benefit analyses and influence strategic outcomes.
- Experience in crisis and change management.
Nice To Haves
- Bachelor's degree in Computer Engineering.
- Project Management Professional (PMP) certification.
Responsibilities
- Manage vendor relationships by evaluating performance, resolving discrepancies, and ensuring compliance with contractual obligations.
- Oversee contract administration and adherence to organizational protocols and regulatory requirements.
- Support procurement by reviewing documentation and using approved systems to purchase materials and services.
- Develop and manage budgets, analyze variances, and prepare expense reports.
- Identify process improvements, ensure safety compliance, and implement standard operating procedures.
- Use data analysis tools to inform decisions and present insights to stakeholders.
- Lead change initiatives and support departmental crisis management planning.
Benefits
- Medical, vision, and dental coverage.
- 401(k).
- Stock purchase plan.
- Company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U education benefit, with tuition, books, and fees paid by Walmart for eligible programs.
- Performance-based bonus awards.
- Stock may be included as additional compensation for certain positions.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
