(USA) Senior Manager, Material Handling Equipment Service

Walmart•Bentonville, AR

3d•$80,000 - $155,000

About The Position

The Senior Manager, Material Handling Equipment Service leads operational excellence by overseeing vendor management, contract administration, and reliability programs to ensure optimal equipment performance. The role drives continuous improvement initiatives, manages budgets, and facilitates cross-functional collaboration to maintain compliance and enhance service delivery. It uses technical expertise and data analytics to support strategic decision-making and process enhancements, while managing supplier relationships, resolving complex issues, and implementing best practices. The team oversees a large global supply chain and focuses on optimizing material handling equipment through early management, lifecycle enhancement, and retrofit initiatives. It works to prevent premature equipment failures and improve equipment efficiency and reliability through vendor management, procurement, budgeting, and continuous improvement. The team collaborates across functions and upholds standards that support Walmart’s business objectives and dependable equipment service management.

Requirements

Extensive experience in operational excellence, process improvement, and compliance with policies and regulatory requirements.
Expertise in vendor and supplier relationship management, including contract negotiation and performance monitoring.
Strong project management skills, including leading cross-functional initiatives and delivering results on time and within budget.
Technical knowledge of material handling equipment, including troubleshooting, reliability management, and equipment performance optimization.
Proficiency in budgeting, cost control, and financial analysis.
Effective communication and collaboration skills to influence stakeholders and foster partnerships.
Commitment to continuous improvement and data-driven problem solving.
Bachelor's degree in a technical-related field (e.g., Controls or Electrical) and 4 years of experience in the material handling industry or a related field, or 8 years of experience in the material handling industry or a related field.

Nice To Haves

Supervisory experience.
Bachelor's degree in Computer Engineering.
Project Management Professional (PMP) certification.

Responsibilities

Lead operational excellence initiatives to optimize material handling equipment service processes and ensure compliance with organizational policies.
Manage vendor relationships, including selection, performance monitoring, and contract administration, to maintain quality standards.
Oversee budgeting, expense management, and cost-benefit analysis for service operations.
Analyze data, identify inefficiencies, and implement best practices to drive continuous improvement.
Collaborate cross-functionally to facilitate workflows and resolve technical or operational challenges.
Provide guidance on reliability management, quality assurance, and crisis response related to equipment service.
Use project management skills to monitor progress, report variances, and ensure timely delivery of service initiatives.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase plan, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, including tuition, books, and fees for eligible programs.
Stock may be included as additional compensation for certain positions.