(USA) Senior Manager, Material Handling Equipment Service

Walmart • Bentonville, AR

2d

About The Position

The Senior Manager, Material Handling Equipment Service leads operational excellence by overseeing vendor management, contract administration, and reliability programs to ensure optimal material handling equipment performance. The role drives continuous improvement initiatives, manages budgets, and facilitates cross-functional collaboration to maintain compliance and enhance service delivery. It uses technical expertise and data analytics to support strategic decision-making and process enhancements, while managing supplier relationships, resolving complex issues, and implementing best practices.

The team optimizes material handling equipment through early management, lifecycle enhancement, and retrofit initiatives, with a focus on preventing premature equipment failures. It works across functions to improve equipment efficiency and reliability and support Walmart’s business objectives.

Requirements

• Bachelor's degree in a technical-related field (e.g., Controls or Electrical) and 4 years of experience in the material handling industry or a related field, or 8 years of experience in the material handling industry or a related field.
• Extensive experience in operational excellence, driving process improvements, and ensuring compliance with policies and regulatory requirements.
• Expertise in vendor and supplier relationship management, including contract negotiation and performance monitoring.
• Strong project management skills, including leading cross-functional initiatives and delivering results on time and within budget.
• Technical acumen in material handling equipment, including troubleshooting, reliability management, and equipment performance optimization.
• Proficiency in budgeting, cost control, and financial analysis.
• Effective communication and collaboration skills to influence stakeholders and foster partnerships.
• Commitment to continuous improvement and data-driven problem solving.

Nice To Haves

• Supervisory experience.
• Bachelor's degree in Computer Engineering.
• Project Management Professional certification.

Responsibilities

• Lead operational excellence initiatives to optimize material handling equipment service processes and ensure compliance with organizational policies.
• Manage vendor relationships, including selection, performance monitoring, and contract administration, to maintain quality standards.
• Oversee budgeting, expense management, and cost-benefit analysis for service operations.
• Drive continuous improvement by analyzing data, identifying inefficiencies, and implementing best practices.
• Collaborate cross-functionally to facilitate smooth workflows and resolve technical or operational challenges.
• Provide guidance on reliability management, quality assurance, and crisis response related to equipment service.
• Use project management skills to monitor progress, report variances, and ensure timely delivery of service initiatives.

Benefits

• Medical, vision, and dental coverage.
• 401(k).
• Stock purchase plan.
• Company-paid life insurance.
• Paid time off, including sick leave.
• Parental leave.
• Family care leave.
• Bereavement leave.
• Jury duty leave.
• Voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
• Performance-based bonus awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior