About The Position

Leads and oversees the development and execution of the Marketing Acquisition Strategy in Canada ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures. This role is a 12-month contract.

Requirements

  • Bachelor’s Degree in Marketing, Communications, Public Relations or related field.
  • Several years’ experience in marketing, CRM, loyalty marketing, and/or account management
  • Experience working in a matrix organization

Responsibilities

  • Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  • Accountable for planning, deploying and measuring marketing and communication strategies to achieve customer acquisition targets for Credit Cards and Unsecured Lending products.
  • Leverages deep product expertise, and results based marketing levers to achieve quarterly acquisition targets, for priority business lines/partnerships.
  • Develops and executes an integrated marketing plan and tactics to drive customer acquisition. Primary marketing areas of ownership include (but not limited to): email marketing, targeted advertising, sales promotions, direct mail, and branch marketing.
  • Unites all stakeholders around a unified visual brand and creative excellence, using results, and marketing expertise to ensure our marketing is consistently breaking through and driving results.
  • Partners with Product Marketing and Engagement Marketing teams to deliver integrated end-to-end marketing programs, campaigns and experiences.
  • Champions collaboration between key partners including Business Lines, Digital Marketing (performance and eCommerce teams), Channels (branch, CC, SOL/MOB), Retail Customer Growth, Retail Customer Insights and Analytics, Customer Experience, Legal and Compliance teams.
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
  • Builds a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vison/values/business strategy and managing succession and development planning for the team.
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