Senior Manager, Management Consulting

BDO USA•New York, NY
•$100,000 - $245,000

About The Position

The Senior Manager, Management Consulting works under the authority of the MC National Practice Leader and manages and delivers high-value solutions to multiple clients, initially in Technology Enablement, Finance Transformation, and Pre/Post Deal Support. The role leads teams through diagnostic, planning, solution-design, and delivery stages, managing engagement economics, status reporting, quality control, and legal risks while ensuring exceptional client service and high-quality deliverables. The Senior Manager develops business with existing clients and prospects, identifies target companies, manages client pursuits and proposal efforts, and advises practice leadership. The role also contributes to professional development, thought leadership, marketing, and business development. Practice administration responsibilities include time entry, client contract administration, billings, collections, and engagement realization adjustments. The position supervises and mentors managers and staff, oversees multiple client engagements and their economics, and collaborates with engagement and practice leadership and other service-line leaders. Travel averages 25–50%, and may reach 75% for a specific project as needed. The listed annual salary ranges vary by location: $100,000–$200,000 in most listed locations and $130,000–$245,000 in Colorado.

Requirements

  • Bachelor’s degree required.
  • At least 10 years of experience in an internal or external consulting capacity at a consulting firm, public accounting firm, or Fortune 1000 company, performing management consulting and change management as a Finance Operations, Mergers and Acquisitions, Operations, or Information Technology subject-matter expert.
  • Significant supervisory experience required.
  • Solid understanding and experience planning and coordinating all stages of an advisory-services methodology.
  • Superior verbal and written communication skills, particularly business and report writing.
  • Ability to adapt communication style and messaging for professionals at all levels within client organizations and the firm.
  • Ability to multitask while working independently and in a group environment.
  • Ability to collaborate with partners and managers across service lines and industries and with Advisory leaders.
  • Thorough knowledge of governance, risk, and control topics.
  • Superior analytical and diagnostic skills, including breaking down complex issues and implementing appropriate resolutions.
  • Ability to work in a demanding, deadline-driven environment with attention to detail and accuracy.
  • Solid project-management skills.
  • Solid grasp of general IT solution-development and control concepts and leading practices.
  • Strong people-development and delegation skills, including training, instruction, engagement scheduling, and budgeting.
  • Executive presence to serve as a primary client contact and present to clients and prospective clients.
  • Ability to resolve complex business issues and proactively solve problems.
  • Ability to build and maintain strong relationships with internal and client personnel.
  • Ability to travel an average of 25–50%, and potentially up to 75% for a specific project, as needed.

Nice To Haves

  • Bachelor’s degree focused on Finance and Accounting, Management Information Systems, or Industrial Engineering.
  • MBA or other advanced degree.
  • Experience performing process reviews, systems reviews, and reviews of application effectiveness.
  • Experience with project management, change management, stakeholder management, gap analysis, process design, workflow analysis, organization design and development, lean concepts, documenting and testing new business capabilities and tools, business cases, and identifying and reporting opportunities.
  • Experience in client marketing and successfully managing multiple client pursuits and proposal efforts.
  • PMP and/or CPA certification.
  • Proficiency with Microsoft Office Suite, including Excel, Word, and PowerPoint.
  • Proficiency with MS Visio for process analysis.
  • Familiarity with common middle-market ERP solutions.

Responsibilities

  • Drive professional, exceptional, high-quality client service.
  • Guide and mentor managers and staff in client-service delivery.
  • Serve as a high-level client contact for questions, progress updates, challenges, and identified issues.
  • Conduct informational interviews and facilitate meetings with client management during engagements.
  • Work with the Engagement Partner to communicate control gaps and recommended process, control, and risk-management improvements to client management.
  • Ensure teams analyze client performance using financial results, KPIs, and market growth, and develop high-quality solutions and deliverables.
  • Oversee value-based diagnostics and analysis of performance-improvement opportunities.
  • Review and approve engagement budgets and identify ways to improve engagement efficiency.
  • Ensure timely periodic billings and engagement realization adjustments as needed.
  • Direct multiple client engagements and manage their economics to achieve engagement metrics.
  • Ensure teams use relevant research aids, databases, and trade publications to understand client industries.
  • Build and maintain strategic relationships with client personnel, including client management.
  • Prepare formal and informal client presentations for status and reporting purposes.
  • Identify new business opportunities, communicate them to peers and practice leadership, and support practice marketing and business-development activities.
  • Oversee development of draft proposals and reports and conduct research as needed.
  • Develop thought leadership, including white papers and presentations on relevant client and professional topics.
  • Work with MC leadership to refresh marketing materials and website content as needed.
  • Collaborate with MC leaders and other practice leaders to serve clients and expand the firm’s market presence.
  • Ensure efficient and effective project plans and project controls are developed.
  • Foster a positive demeanor, learning attitude, and client-service mentality among managers and senior staff.
  • Supervise workloads of MC Managers, Senior Associates, and Associates on assigned engagements and review their work product.
  • Ensure team members are trained on relevant software, practice tools, and processes.
  • Evaluate performance and help develop professional goals and objectives.
  • Provide periodic performance feedback and complete performance evaluations for MC Senior Associates and Associates in accordance with firm guidance.
  • Mentor MC Managers, Senior Associates, and Associates, and model a professional, positive attitude toward clients and firm personnel.
  • Manage practice administration, including time entry, client contracts, billings, collections, and engagement realization adjustments.

Benefits

  • Employee Stock Ownership Plan (ESOP) participation and beneficial ownership opportunity.
  • Comprehensive compensation and Total Rewards benefits offerings; specific benefit details are provided through the linked benefits brochure and may be subject to eligibility requirements.
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