Senior Manager, Management Consulting

BDO USA, P.C. • Houston, TX

3d • $140,000 - $180,000

About The Position

The Management Consulting Senior Manager plans, organizes, and develops business for the HR consulting practice. The role brings in business, manages client relationships, supervises consulting staff, and manages the full life cycle of human resources consulting engagements. It leads local strategy development in partnership with businesses and drives the HR consulting practice. The position also supports mission and vision creation, interventions and conflict resolution, team integration and assimilation, coaching and relationship management, and implementation of talent management tools for evaluating performance and potential.

The Senior Manager directs regional Management Consulting team members and the delivery of HR programs and practices. This includes strategic HR consulting, business development, policy and program development, recruitment and generalist functions, employee relations, training, orientation, and core HR processes such as career development, performance management, staffing, leadership development, and change management. The role works with client leaders to resolve HR issues, develop tailored people strategies, support legal compliance, and improve HR policies, processes, and service delivery. Travel of 25% may be required based on client and practice needs.

Requirements

• Bachelor’s degree, or a high school diploma/GED and at least 14 years of human resources experience.
• At least 10 years of human resources or related generalist experience, including employee relations consulting, recruitment, organizational development, and basic compensation and benefits experience.
• Exposure to employment and labor law.
• Proficiency in Microsoft Office Suite, specifically Word, Excel, and PowerPoint.
• Exceptional interpersonal, communication, and customer service skills.
• Ability to develop clear, actionable steps that support business strategy or resolve issues.
• Ability to coach and mentor in a supervisory role.
• Ability to manage personal time and the time of others.
• Ability to manage multiple tasks amid regular interruptions and complete tasks effectively within a reasonable time.
• Strong organizational skills and attention to detail.
• Knowledge of business and management principles related to strategic planning, resource allocation, HR modeling, leadership, production methods, and coordination of people and resources.
• Creative and entrepreneurial spirit.
• Excellent verbal and written communication, including courteous and professional communication by email, telephone, and in person; timely responses; active listening; clear business correspondence; gathering and summarizing information; and confident presentation of technical information.
• Ability to apply logical thinking to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to follow and apply specific rules and regulations.
• Ability to work with minimal supervision.
• Ability to travel 25% based on client and practice needs.

Nice To Haves

• Bachelor’s degree in Business Management, Human Resources, or Psychology.
• Graduate degree.
• At least five years of supervisory experience.
• PHR or SPHR certification.

Responsibilities

• Evaluate clients against established goals and recommend approaches, policies, and procedures to improve departmental efficiency and service.
• Lead business development activities and the overall growth of the practice.
• Direct Management Consulting programs and practices, including program development and support, policy development, employee relations, training, recruitment, generalist functions, and employee orientation.
• Develop, recommend, and implement personnel policies and procedures.
• Develop and maintain client HR department policies to support legal compliance and effective use of HR resources.
• Work with client directors to assess recruiting needs and develop recruitment strategies.
• Review client policies, procedures, and personnel practices annually and recommend improvements to executive management.
• Maintain knowledge of industry trends and employment legislation and ensure client compliance.
• Communicate changes to client personnel policies and procedures and ensure compliance.
• Assist client executive management with the annual review, preparation, and administration of wage and salary programs.
• Coordinate or conduct exit interviews to determine reasons for employee separations.
• Help client managers carry out personnel responsibilities, including compliance with federal and state legislation.
• Develop and maintain HR systems that meet client personnel information needs.
• Participate in committees and special projects and take on additional responsibilities as needed.
• Deliver strategic HR consulting to business clients.
• Manage the delivery and acceptance of core HR processes across client areas, including associate engagement, career development, performance management, staffing, leadership development, and change management.
• Partner with senior client leaders to resolve HR issues and develop customized people strategies that support business growth.
• Partner with client core HR functions on exempt and non-exempt issues.
• Own the strategy and execution of key HR processes across client areas.
• Select appropriate training and instructional methods for client learning and teaching situations.
• Build rapport and communicate effectively with coworkers, clients, and others.
• Direct and manage regional Management Consulting team members.
• Review work prepared by Analysts, Consultants, and Managers and provide verbal and written performance feedback as needed.
• Consult, coach, and influence the consulting team and clients on workforce management and HR programs.
• Motivate, develop, and direct people in their work.

Benefits

• Employee Stock Ownership Plan (ESOP) participation, providing beneficial ownership in the firm.
• Comprehensive compensation and Total Rewards benefits offerings; specific benefits are subject to eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior