Senior Manager, Live Events Business Operations
About The Position
Life Science Connect is rapidly expanding its Live Events portfolio through organic growth and strategic acquisitions. The Senior Manager, Live Events Business Operations is a key operational leader who builds the systems, visibility, processes, and cross-functional coordination needed to support the portfolio’s continued growth and scalability. The role leads acquisition-related business integration, oversees critical operational initiatives, and establishes the operational foundation for stronger commercial execution, audience growth, cross-promotion opportunities, and portfolio performance. This position focuses on business operations, systems integration, operational enablement, project management, governance, and cross-functional coordination—not day-to-day event logistics or onsite event management. It requires a hands-on approach to project management and execution. Travel is required as needed.
Requirements
- At least 7 years of progressive experience in business operations, project management, acquisition integration, or a related discipline, including direct ownership of complex cross-functional initiatives.
- Experience in the trade show, conference, or live events industry, with an understanding of event-driven timelines, sales cycles, and cross-functional operating requirements.
- Experience leading complex cross-functional projects.
- Ability to operate effectively in ambiguity, organize complex work, identify gaps, clarify ownership, follow up on decisions, and create practical structure in a rapidly changing environment.
- Strong organizational, stakeholder management, and project management skills.
Nice To Haves
- Experience with acquisitions, systems implementations, or data migrations.
Responsibilities
- Lead operational integration of newly acquired event businesses across functional areas.
- Develop and manage acquisition integration plans, including onboarding acquired teams and contractors and transitioning processes, systems, reporting, and workflows.
- Track integration milestones, dependencies, and risks; identify mitigation strategies and escalation plans.
- Develop repeatable integration frameworks and playbooks for future acquisitions.
- Lead high-priority operational initiatives across the Live Events portfolio, building project plans, coordinating stakeholders, and driving execution against milestones.
- Identify operational gaps, clarify ownership, improve accountability, and support initiatives that improve scalability, audience growth, commercial execution, and revenue performance.
- Provide leadership with visibility into initiative status, risks, dependencies, and outcomes.
- Serve as the central point of contact between Live Events and shared services, coordinating with IT, Finance, HR, Legal, Marketing, Audience Development, and Sales.
- Facilitate issue resolution, drive cross-department accountability, and keep initiatives aligned with division objectives and business priorities.
- Coordinate migration of acquired event data into company systems and partner with IT and Data teams on technology integrations.
- Support CRM, registration, and marketing automation integrations; establish data governance and quality standards.
- Define business requirements with stakeholders and support operational technology initiatives, championing technology improvements that enable growth, efficiency, visibility, and better decision-making.
- Create standard operating procedures, document repeatable workflows and governance practices, and lead continuous improvement initiatives.
- Develop scalable operating models that support growth and consistency.
- Maintain portfolio-level dashboards, monitor operational KPIs and integration progress, and develop management reports for executive leadership.
- Provide insights and recommendations to support operational and commercial decision-making.
- Support compliance with corporate policies and data privacy requirements, and align Live Events operations with broader company practices, policies, and standards.
- Assist with audits, due diligence, and documentation management.
- Establish governance structures, decision-making frameworks, and operational controls that promote consistency, accountability, and operational excellence.
- Monitor operational risks and support mitigation strategies as needed.
Benefits
- Medical, vision, prescription, and dental coverage for the employee and family.
- Company-paid short- and long-term disability insurance.
- Company-paid life insurance.
- 401(k) with dollar-for-dollar company match up to 6%.
- 15 vacation days and 6 personal days starting on day one.
- 13 company-paid holidays.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
