Senior Manager Learning Design (Hybrid)
About The Position
The American Medical Association (AMA) is a nonprofit professional association of physicians whose mission is to promote the art and science of medicine and improve public health. The Senior Manager Learning Design leads a team of learning experience designers who create, develop, and evaluate education for physicians, health care teams, and general audiences. The position oversees end-to-end learning project timelines, resource allocation, and course development workflows, and aligns education goals with AMA business needs. It also oversees learning management systems and program analytics, uses feedback and performance data to improve educational delivery across platforms, and develops quality assurance guidelines, governance frameworks, and operational templates for scalable learning delivery. This hybrid position is based in the AMA’s Chicago office and requires three days per week in the office. It is part of the Education Center team and reports to the Director, Learning Experience for project coordination. The role is exempt, with a stated salary range of $104,872–$138,737, and employees are eligible to participate in an incentive plan.
Requirements
- Bachelor’s degree required.
- At least 7 years of experience designing, developing, or creating education for adult learners.
- Demonstrated experience translating subject-matter content into engaging learning experiences.
- People management experience and ability to attract and develop talent.
Nice To Haves
- Master’s degree strongly preferred.
Responsibilities
- Guide the design, development, and evaluation of education that advances AMA Ed Hub goals and the education-related goals of internal business units and external collaborators.
- Own intake and prioritization of learning experience design projects from other AMA business units and the Education Center.
- Align short- and long-term education goals with the business needs of AMA Ed Hub and the Career Advancement Collective.
- Create education that meets learner and AMA needs while conserving, repurposing, and repackaging content effectively.
- Coordinate with publishing, product management, partnership, content, and marketing stakeholders to plan and execute learning design projects.
- Work with the Director, Learning Experience to define and align project scope, goals, success measures, milestones, and resource requirements.
- Monitor and report project progress to stakeholders, identify and mitigate risks and issues, and maintain documentation.
- Ensure Learning Experience Design operations are outcomes-oriented, tested in the marketplace, responsive to users, and streamlined.
- Track the learning experience design program against its vision, strategy, and goals, and report progress.
- Implement and continuously improve quality standards and best practices, including accreditation standards.
- Use evidence-informed adult learning models, methods, and modalities to guide the team in creating effective experiences.
- Evaluate and analyze the performance of education offerings and present analyses and recommendations to support decision-making.
- Lead, mentor, and manage staff; set objectives, evaluate performance, foster a collaborative team environment, and develop staff knowledge and skills for career development.
- Carry out other responsibilities as assigned.
Benefits
- Employees are eligible to participate in an incentive plan.
- The AMA encourages and supports professional development for employees.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
