Senior Manager Learning Design (Hybrid)

American Medical Association•Chicago, IL

1d•$104,872 - $138,737•Hybrid

About The Position

The Senior Manager Learning Design leads a team of learning experience designers in designing, developing, and evaluating education for physicians, health care teams, and general audiences. The role oversees end-to-end learning project timelines, resource allocation, and course development workflows, aligning short- and long-term training goals with AMA business needs. It also oversees team operations, including learning management systems and program analytics, and uses feedback and performance data to refine educational delivery across platforms. The Senior Manager shapes quality assurance guidelines, governance frameworks, and operational templates for scalable learning delivery. This hybrid position is based in the AMA’s Chicago office and requires working in the office three days per week. The role is part of the Education Center team and reports to the Director, Learning Experience for collaboration on project scope, goals, success measures, milestones, and resource requirements.

Requirements

Bachelor’s degree required.
At least 7 years of experience designing, developing, or creating education for adult learners.
Demonstrated experience translating subject-matter content into engaging learning experiences.
People management experience required, including the ability to attract and develop talent.

Nice To Haves

Master’s degree strongly preferred.

Responsibilities

Guide the design, development, and evaluation of education advancing AMA Ed Hub goals and education-related goals of internal business units and external collaborators.
Own intake and prioritization of learning experience design projects from other AMA business units and the Education Center.
Align short- and long-term education goals with the business needs of AMA Ed Hub and the Career Advancement Collective.
Create education that meets learner and AMA needs while conserving, repurposing, and repackaging content effectively.
Coordinate with publishing, product management, partnership, content, and marketing stakeholders to plan and execute learning design projects.
Collaborate with the Director, Learning Experience to define and align project scope, goals, success measures, milestones, and resource requirements.
Monitor and report progress to stakeholders, identify and mitigate risks and issues, and maintain documentation.
Ensure Learning Experience Design operations are outcomes-oriented, tested in the marketplace, responsive to user needs, and streamlined.
Ensure the learning experience design program tracks toward its vision, strategy, and goals, and report on progress.
Implement and continuously improve quality standards and best practices, including accreditation standards.
Use evidence-informed adult learning models, methods, and modalities to guide the team in creating effective learning experiences.
Evaluate and analyze education-offering performance, and present analyses and recommendations to support decision-making.
Lead, mentor, and provide management oversight for staff.
Set staff objectives, evaluate employee performance, and foster a collaborative team environment.
Develop staff knowledge and skills to support career development.
Perform other responsibilities as assigned.