Manager, Learning Integration (Chicago/Hybrid)

Feeding America•Chicago, IL
•Hybrid

About The Position

The Manager, Learning Integration supports functional and priority areas across Feeding America’s national organization and Network Engagement Department. The role develops learning assets aligned with the organization’s knowledge management and learning strategy and supports subject matter experts in using learning to achieve team and department goals. Learning resources and experiences include webinars, e-learning courses, templates, guides, tools, institutes, and conference tracks and sessions. This hybrid position is based out of Feeding America’s Chicago office. Employees are generally in the office an average of two to three days per week when not traveling for work, with the option to work from home on other days. Employees may also use a 30-day “work anywhere” program during each calendar year, which can be combined with PTO and/or holidays. The Manager applies Feeding America’s Learning Design Model to assess learner needs, curate content, design digital learning assets with subject matter experts, determine how to deliver and promote offerings, and review learning data to identify insights and recommendations. The role also supports cross-functional strategy and process development, promotes inclusive and accessible learning, and strengthens capacity-building services such as institutes.

Requirements

  • At least 5 years of experience in training, teaching, designing and implementing learning experiences, and/or developing learning tools and resources.
  • Experience developing digital learning assets, e-learning, and content.
  • Experience with adult education program design, development, delivery, and evaluation.
  • Experience consulting and collaborating with cross-functional subject matter experts.
  • Required leadership competencies: fosters an enterprise mindset; fosters an open and supportive environment; leads with accountability; collaborates internally and externally; focuses on people and teams; manages organization and business complexity; and communicates with impact and influence.

Nice To Haves

  • Experience with learning management systems.
  • Experience with Articulate Rise and Articulate Storyline authoring tools.
  • Experience with inclusive learning design approaches, such as Universal Design for Learning, and web accessibility.

Responsibilities

  • Facilitate cross-functional workgroups to support the design and co-creation of knowledge and learning content strategies and related activities, aligned with network staff needs and Feeding America’s strategic priorities.
  • Align learning goals for designated functional and priority areas with enterprise-wide knowledge management and learning integration strategies, ensuring offerings reflect established best practices and approaches.
  • Consult and collaborate across departments on strategies and create deliverables as directed by and in collaboration with the Director, Knowledge Management & Learning Integration.
  • Support the development and documentation of shared team templates and processes related to content strategy, e-learning courses, and consultative approaches.
  • Use the Feeding America Learning Design Model to create learning assets that support team, department, and organizational goals.
  • Facilitate assessment of learner needs and desires and curate content, securing internal network and external experts as appropriate.
  • Partner with content experts to determine learning approaches and design and develop digital learning assets.
  • Work with the supervisor to determine appropriate delivery channels and partner with subject matter experts and Communications staff to promote assets to network members.
  • Review learning data and identify insights and recommendations for subject matter experts to consider when refining available learning assets.
  • Ensure offerings embrace inclusivity and accessibility in alignment with organizational and industry best practices, including language usage and web accessibility guidelines.
  • Consult on the design and delivery of capacity-building services such as institutes, creating opportunities to reinforce and extend in-person and live virtual learning engagements.
  • Support learning design requests and other Knowledge & Learning Team assignments as directed by the Director, Knowledge Management & Learning Integration.

Benefits

  • Employees have access to a 30-day “work anywhere” program during each calendar year, which can be combined with PTO and/or holidays.
  • Regular merit increases and step promotions provide opportunities to progress through salary ranges.
  • A comprehensive list of benefits is available to full-time employees; specific benefits are not listed in the posting.
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