(USA) Senior Manager I, Operations Improvement, Facility

Walmart•Statesboro, GA

13h•$116,000 - $174,000•Onsite

About The Position

The Senior Manager I, Operations Improvement, Facility drives multiple business plans and projects by identifying customer and operational needs, communicating priorities, removing barriers, providing resources, setting performance standards, measuring progress, and adjusting plans. The role supervises and develops associates through selection, training, mentoring, delegation, performance expectations and evaluations, recognition, coaching, and support for a team-based workplace where people feel they belong. The position promotes company policies, procedures, mission, values, and ethics; evaluates the effectiveness of plans and programs; and works with business partners and stakeholders to improve efficiency and cost-effectiveness. It manages projects from defining scope and objectives through scheduling, resource and budget monitoring, governance, issue resolution, and regular stakeholder reporting. The role also manages content initiatives and the processes, procedures, behavior-change programs, and process-improvement work for its areas of responsibility. This includes evaluating requests and performance, maintaining tools and resources, ensuring content meets governance standards, analyzing workflows, developing sustainable improvements, aligning cross-functional teams, supporting implementation, monitoring results, and resolving post-implementation concerns. The position is expected to uphold Walmart’s leadership expectations: respect the individual, act with integrity, serve customers and members, and strive for excellence. Walmart offers competitive pay, performance-based bonuses, and benefits. The annual salary range is $116,000–$174,000, with possible additional compensation including regional pay-zone adjustments and stock.

Requirements

Bachelor’s degree in Business or a related field and 3 years of experience in retail operations, content development, project management, or a related area; alternatively, 5 years of experience in one or more of those areas.
Ability to supervise and develop associates and manage projects, processes, and improvement initiatives.

Nice To Haves

Experience developing and delivering training.
Master’s degree in Business Administration.
Project Management Certification.
Retail consulting experience.
Six Sigma certification.
Experience using Microsoft Office.
Experience working with cross-functional teams.

Responsibilities

Drive execution of multiple business plans and projects by identifying customer and operational needs, communicating priorities, removing barriers, providing resources, setting performance standards, measuring progress, and adjusting performance.
Supervise and develop associates through selection, training, mentoring, assigning duties, setting expectations, conducting evaluations, recognizing contributions, and coaching for success and improvement.
Promote company policies, procedures, mission, values, and standards of ethics and integrity, and support compliance and the Open Door Policy.
Evaluate the effectiveness of plans, programs, and initiatives; consult stakeholders; apply suggestions to improve efficiency and cost-effectiveness; and support community outreach events.
Manage multiple projects, including defining scope and objectives, establishing activities and milestones, coordinating planning, tracking plan changes, resolving critical issues, managing governance, monitoring resources and budgets, and reporting to stakeholders.
Manage content initiatives by prioritizing requests, maintaining tools and resources, guiding platform use and content quality, aligning digital communications with governance standards, and auditing content and communication methods.
Analyze and improve processes and procedures by assessing current performance and workflows, identifying opportunities, developing and aligning on improvement solutions, ensuring solutions are sustainable and executable, and communicating changes to stakeholders.
Manage behavior-change and process-improvement programs by determining needs, developing operational strategies with cross-functional teams, ensuring controls and resources are in place, monitoring metrics, and resolving implementation issues.
Build high-performing teams, foster belonging, communicate collaboratively, develop talent, and recognize others’ contributions.
Make data-informed decisions that balance priorities and consider customers, associates, shareholders, suppliers, business partners, and communities.
Drive continuous improvement, encourage learning, and support adoption of new technologies and skills.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U paid education benefit program, including tuition, books, and fees for eligible programs.
Performance-based bonuses.
Stock may be included as additional compensation for certain positions.
Regional Pay Zone compensation may apply based on location.