(USA) Senior Manager I, Operations Improvement, Facility
About The Position
The Senior Manager I, Operations Improvement, leads multiple high-visibility initiatives to simplify work and strengthen business performance. The role translates customer and operational needs into plans, removes barriers, and drives measurable results through governance, change leadership, and cross-functional partnership, combining strategic thinking with hands-on execution. Within Supply Chain, the Operations Improvement team makes processes simpler, more executable, and easier to sustain through clear standards, tools, and communication. This position helps programs and processes take hold across the business, support behavior change, and improve efficiency and cost-effectiveness over time.
Requirements
- Experience leading multiple concurrent projects with strong governance, stakeholder updates, and risk management.
- Demonstrated ability to simplify processes using data, establish standards, and drive sustainable rollouts.
- Proven change leadership skills, including influencing behavior adoption and resolving post-implementation issues.
- Strength in content and tool management, including templates, resources, and intranet content, with a focus on quality and governance.
- People leadership experience, including selection, coaching, performance management, and recognition, in a fast-paced environment.
- Bachelor’s degree in Business or a related field and 3 years of experience in retail operations, content development, project management, or a related area; or 5 years of experience in those areas.
Nice To Haves
- Experience developing and delivering training.
- Master’s degree in Business Administration.
- Project Management Certification.
- Retail consulting experience.
- Six Sigma certification.
- Experience using Microsoft Office.
- Experience working with cross-functional teams.
Responsibilities
- Drive execution of multiple business plans by setting priorities, removing obstacles, and measuring progress.
- Lead project governance across scope, milestones, timelines, resources, and budgets, and provide stakeholder reporting.
- Build and sustain process improvements by analyzing data, defining standards, and driving adoption through change programs.
- Manage content initiatives by prioritizing requests and ensuring tools, templates, and communications meet governance standards.
- Hire, develop, and lead associates through coaching, performance expectations, and a team-based environment.
Benefits
- Competitive pay and performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k), stock purchase plan, and company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
- Live Better U education benefit, with tuition, books, and fees paid by Walmart for eligible associates.
- Additional compensation may include regional pay zone adjustments and stock.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
