(USA) Operations Manager I

Walmart•Moreno Valley, CA
•$92,400 - $138,600•Onsite

About The Position

The Operations Manager I manages operational tools, reports, and customer-facing functionality; leads project work streams; provides decision support through data analysis; and supervises associates and leaders. The role oversees export shipment data, maintains regulatory records, and trains export associates on shipment processes and documentation. It applies operational expertise to improve plans and processes, deliver business solutions, and support company policies and values. The role also promotes high-performing teams, integrity, customer service, continuous improvement, and a workplace where associates feel supported and included.

Requirements

  • Bachelor's degree in Business, Business Administration, Financial Management, Logistics, or a related field and one year of experience in logistics, supply chain management, human resources, finance, or a related area; or three years of experience in one of those areas.
  • Ability to analyze and interpret data and translate findings into business recommendations.
  • Ability to manage projects, coordinate resources and timelines, and work collaboratively with cross-functional stakeholders.
  • Ability to supervise, coach, train, and develop associates and leaders.
  • Ability to maintain export shipment records and support compliance with regulatory requirements.

Nice To Haves

  • Experience supervising associates.
  • Master's degree in Business.
  • Master's degree in Supply Chain.

Responsibilities

  • Direct the development and improvement of operational tools, reports, and customer-facing functionality; provide project requirements and subject matter expertise, solve complex problems, and partner with cross-functional teams.
  • Manage operations project work streams by designing project plans, leading associates and stakeholder meetings, defining processes, managing requests and timelines, allocating resources, delivering projects, addressing issues, and communicating plans and status.
  • Analyze and interpret data, identify trends, and turn findings into recommendations aligned with business objectives; work with cross-functional teams on processes and strategies to meet business goals.
  • Supervise associates and leaders by providing direction and performance feedback, identifying development needs, supporting learning, modeling policies and procedures, and participating in hiring, promotion, coaching, and evaluation.
  • Identify and track export shipment data; investigate warehouse improvement opportunities, review shipment statistics, maintain regulatory records, prepare reports, and audit records and reports submitted to regulatory agencies.
  • Train export associates on shipment processes and carrier and government documentation; identify process improvements and develop training plans that support compliance and service levels.
  • Apply current expertise and best practices to develop, execute, and improve action plans; advise others and align efforts with customer and business needs.
  • Build stakeholder relationships, identify business needs, implement processes and practices, monitor results, recognize improvement opportunities, and adapt to changing priorities and responsibilities.
  • Model compliance with company policies, procedures, mission, values, and ethics; incorporate them into business plans and processes and support the use of the Open Door Policy.
  • Promote belonging, collaboration, integrity, accountability, customer-first decisions, data-informed planning, learning, and continuous improvement.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Company-paid education benefit through Live Better U, including tuition, books, and fees for eligible programs.
  • Performance-based bonus awards and annual or quarterly performance bonuses.
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