(USA) Operations Manager I

Walmart • Charleston, SC

1d • Onsite

About The Position

The Operations Manager I manages the development and improvement of operational tools, reports, and customer-facing functionality. The role provides input on project and functional requirements, subject matter expertise, and solutions for complex issues spanning businesses, functions, and timeframes. It partners with product management, merchandising, engineering, and other groups to deliver projects.

The position manages operational work streams by designing project plans, leading associates, facilitating stakeholder meetings, developing and managing requests and timelines, allocating resources, communicating project status, and delivering projects. It also analyzes data and initiatives to identify trends and make recommendations that support business objectives.

The role supervises associates and leaders, providing direction, performance feedback, training, and development, and participating in hiring, promotion, coaching, and evaluation. It tracks export shipment data, maintains records and regulatory compliance, prepares and audits reports, and trains export associates on shipment processes and required documentation.

The manager applies current expertise and best practices, develops business solutions with stakeholders, monitors results, identifies improvements, and adapts to changing business needs. The position models company policies, ethics, and values, and promotes belonging, collaboration, accountability, customer service, and continuous improvement.

Requirements

• Bachelor's degree in Business, Business Administration, Financial Management, Logistics, or a related field and 1 year of experience in logistics, supply chain management, human resources, finance, or a related area; or 3 years of experience in logistics, supply chain management, human resources, finance, or a related area.

Nice To Haves

• Experience supervising associates.
• Master's degree in Business.
• Master's degree in Supply Chain.

Responsibilities

• Manage the development and improvement of operational tools, reports, and customer-facing functionality, including requirements and solutions for complex cross-functional problems.
• Partner with product management, merchandising, engineering, and other groups to drive projects.
• Manage operational work streams by designing project plans, leading associates, facilitating stakeholder meetings, and implementing project initiatives.
• Develop and manage project requests and timelines; communicate requirements, status, deliverables, and resource availability; allocate resources; and take corrective action as needed.
• Analyze and interpret data and initiative results, communicate trends, and translate analysis into recommendations aligned with business objectives.
• Supervise and manage associates and leaders by providing direction, monitoring performance, giving feedback, identifying development needs, and participating in hiring, promotion, coaching, training, and evaluation.
• Track export shipment data, investigate warehouse improvement opportunities, maintain shipment records, prepare reports, and audit records and reports submitted to regulatory agencies.
• Train export associates on shipment processes and documentation required by carriers and governmental agencies, and develop plans to improve processing while maintaining compliance and service levels.
• Apply expertise and best practices to action plans, support business needs, and build commitment among stakeholders.
• Build stakeholder relationships, identify business needs, carry out processes, monitor results, capitalize on improvement opportunities, and adapt to changing demands and responsibilities.
• Model compliance with company policies and procedures and support company mission, values, ethics, and integrity.
• Build high-performing, inclusive teams; develop and recognize talent; communicate effectively; act with integrity; prioritize customers and members; use data in decision-making; and drive continuous improvement.

Benefits

• Medical, vision, and dental coverage.
• 401(k).
• Stock purchase plan.
• Company-paid life insurance.
• Paid time off, including PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
• Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U company-paid education benefit program for eligible full-time and part-time associates.
• Performance-based bonus awards; additional annual or quarterly performance bonuses.
• Regional Pay Zone compensation for certain positions, based on location.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager