(USA) Operations Manager I

Walmart•Charleston, SC

4d•$84,000 - $126,000•Onsite

About The Position

The Operations Manager I manages the development and improvement of operational tools, reports, and customer-facing functionality. The role provides direction and subject matter expertise on project business and functional requirements, develops requirements and solutions for complex problems, and partners with product management, merchandising, engineering, and other groups to drive projects. The manager oversees one or more operations work streams by designing project plans, leading associates, facilitating stakeholder meetings, recommending operational processes, and managing project requests, requirements, timelines, resources, and deliverables. The role also provides decision support through data analysis and recommendations aligned with business goals, and supervises associates and leaders through direction, performance feedback, training, development, and participation in hiring and evaluation. Responsibilities also include tracking export shipment data, investigating warehouse improvement opportunities, maintaining shipment records and regulatory compliance, preparing reports, and training export associates on shipment processes and documentation. The manager applies current expertise and best practices, implements business solutions with stakeholders, models company policies and values, and supports a culture of belonging, integrity, customer service, and continuous improvement. The position is based at Sam's Club's Charleston, South Carolina location. The annual salary range is $84,000 to $126,000, with additional annual or quarterly performance bonuses and, for certain positions, Regional Pay Zone compensation based on location.

Requirements

Bachelor's degree in Business, Business Administration, Financial Management, Logistics, or a related field and 1 year of experience in logistics, supply chain management, human resources, finance, or a related area; OR 3 years of experience in logistics, supply chain management, human resources, finance, or a related area.

Nice To Haves

Experience supervising associates.
Master's degree in Business.
Master's degree in Supply Chain.

Responsibilities

Manage the development and improvement of operational tools, reports, and customer-facing functionality by providing project direction, requirements, subject matter expertise, and solutions to complex problems.
Partner with product management, merchandising, engineering, and other groups to drive projects across business functions and timelines.
Manage one or more operations work streams by designing project plans and leading associates and stakeholder teams through analysis, planning, and implementation.
Recommend operational processes and manage project requests, requirements, timelines, status communications, resource allocation, approvals, deliverables, and corrective actions.
Identify root causes, develop potential solutions, and make recommendations based on data and observation.
Analyze and interpret data, communicate trends, and translate analysis into recommendations aligned with business objectives.
Collaborate with cross-functional teams to develop processes and strategies that support business goals.
Supervise and manage associates and leaders by providing direction, monitoring performance, giving feedback, identifying training and development needs, and supporting learning and growth.
Participate in hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
Track export shipment data, investigate warehouse improvement opportunities, provide feedback to internal customers and associates, maintain shipment records, prepare reports, and audit records submitted to regulatory agencies.
Train export associates on shipment processing and documentation required by carriers and governmental agencies; develop training plans to improve processes and maintain compliance and service levels.
Apply current expertise and best practices, provide guidance to others, and support action plans that meet customer and business needs.
Build stakeholder relationships, identify business needs, implement necessary processes and practices, monitor results, recognize improvement opportunities, and adapt to changing demands and responsibilities.
Model compliance with company policies, procedures, mission, values, ethics, and integrity, and support the company's Open Door Policy.
Build high-performing teams, promote belonging and inclusion, develop and recognize talent, and maintain strong working relationships.
Promote integrity, ethics, accountability, and Walmart's goal of becoming a regenerative company, including efforts to eliminate waste and participate in local giving.
Deliver results while putting customers first, applying the EDLP and EDLC business models, and making decisions based on data and analysis.
Drive continuous improvement, encourage learning, adopt new technologies and skills, and support others through change.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off (PTO) and/or PPTO for vacation, sick leave, holidays, or other purposes.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U company-paid education benefit, including tuition, books, and fees for eligible programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
Performance-based bonus awards, including annual or quarterly performance bonuses.