The Operations Manager I manages the development and improvement of operational tools, reports, and customer-facing functionality. The role provides direction and subject matter expertise on project requirements and solutions, and partners with product management, merchandising, engineering, and other groups to deliver projects. It manages operational work streams by planning projects, leading associates and stakeholder meetings, establishing requirements and timelines, allocating resources, communicating status, and taking corrective action to achieve results. The position analyzes and interprets data to identify trends and recommend actions aligned with business objectives. It supervises associates and leaders, including directing and reviewing performance, providing feedback, identifying development needs, and participating in hiring, promotion, coaching, training, and evaluation. The manager also tracks export shipment data, maintains records and reports for regulatory compliance, audits documentation, and trains export associates on shipment processes and required documentation. The role applies operational expertise and best practices, implements business solutions, builds stakeholder relationships, and models compliance with company policies, values, and ethics. It is expected to support a respectful, inclusive workplace; develop and recognize talent; act with integrity; prioritize customers and members; make data-informed decisions; and promote continuous improvement and learning. The position is based at the listed primary location in Oklahoma City, Oklahoma. The annual salary range is $84,000 to $126,000, with additional compensation that includes annual or quarterly performance bonuses. Certain positions may also include Regional Pay Zone compensation. Benefits include health coverage, financial benefits, paid time off, disability coverage, discounts, education benefits, and other programs; eligibility and terms may vary.
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Job Type
Full-time
Career Level
Manager