(USA) Operations Manager I

Walmart•Oklahoma City, OK
•$84,000 - $126,000•Onsite

About The Position

The Operations Manager I manages the development and improvement of operational tools, reports, and customer-facing functionality. The role provides direction and subject matter expertise on project requirements and solutions, and partners with product management, merchandising, engineering, and other groups to deliver projects. It manages operational work streams by planning projects, leading associates and stakeholder meetings, establishing requirements and timelines, allocating resources, communicating status, and taking corrective action to achieve results. The position analyzes and interprets data to identify trends and recommend actions aligned with business objectives. It supervises associates and leaders, including directing and reviewing performance, providing feedback, identifying development needs, and participating in hiring, promotion, coaching, training, and evaluation. The manager also tracks export shipment data, maintains records and reports for regulatory compliance, audits documentation, and trains export associates on shipment processes and required documentation. The role applies operational expertise and best practices, implements business solutions, builds stakeholder relationships, and models compliance with company policies, values, and ethics. It is expected to support a respectful, inclusive workplace; develop and recognize talent; act with integrity; prioritize customers and members; make data-informed decisions; and promote continuous improvement and learning. The position is based at the listed primary location in Oklahoma City, Oklahoma. The annual salary range is $84,000 to $126,000, with additional compensation that includes annual or quarterly performance bonuses. Certain positions may also include Regional Pay Zone compensation. Benefits include health coverage, financial benefits, paid time off, disability coverage, discounts, education benefits, and other programs; eligibility and terms may vary.

Requirements

  • Bachelor's degree in Business, Business Administration, Financial Management, Logistics, or a related field and 1 year of experience in logistics, supply chain management, human resources, finance, or a related area; or 3 years of experience in logistics, supply chain management, human resources, finance, or a related area.

Nice To Haves

  • Experience supervising associates.
  • Master's degree in Business.
  • Master's degree in Supply Chain.

Responsibilities

  • Manage the development and improvement of operational tools, reports, and customer-facing functionality by providing project direction, requirements, expertise, and solutions.
  • Partner cross-functionally with product management, merchandising, engineering, and other groups to drive projects.
  • Manage operational work streams by designing project plans, leading associates, facilitating stakeholder meetings, and coordinating project requirements, timelines, resources, status, and deliverables.
  • Recommend operational processes, identify root causes, develop potential solutions, and take corrective action to achieve project results.
  • Analyze and interpret data, communicate trends, and translate analyses into recommendations aligned with business objectives.
  • Supervise and manage associates and leaders by directing work, monitoring performance, providing feedback, identifying training and development needs, and participating in hiring, promotion, coaching, teaching, and evaluation.
  • Track export shipment data, investigate warehouse improvement opportunities, maintain shipment records, prepare reports, and audit records and reports submitted to regulatory agencies.
  • Train export associates on shipment processes and documentation required by carriers and government agencies, and develop training plans to improve processing, compliance, and service levels.
  • Provide expertise and guidance on information and best practices, and support implementation of business solutions through stakeholder relationships, process execution, monitoring results, and adaptation to changing demands.
  • Model company policies, procedures, mission, values, standards of ethics, and compliance, while supporting a culture of belonging, customer focus, integrity, and continuous improvement.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may also be used for vacation, sick leave, holidays, or other purposes.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U company-paid education benefit, including tuition, books, and fees for eligible programs.
  • Annual or quarterly performance bonuses.
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