Senior Manager, HR Business Partner - Global Payment Network
About The Position
Capital One is seeking a Senior Manager, HR Business Partner to work with several Global Payment Network clients and deliver people initiatives and talent strategy. The role partners with business clients, HR business partners, and specialist HR teams to provide strategic consulting and solutions aligned with business needs. The ideal candidate has strong relationship-building, influencing, communication, and problem-solving skills and thrives in a fast-paced, collaborative, values-oriented team. The position operates in a business-casual, collaborative environment and supports people strategy, workforce planning, core HR processes, leadership development, and organizational change. The role also supports senior leaders in building inclusive teams and a culture of belonging.
Requirements
- High school diploma, GED, or equivalent certification.
- At least 5 years of client-facing experience, consulting experience, or a combination of both.
- At least 5 years of experience in Human Resources.
Nice To Haves
- Bachelor’s degree or military experience.
- Professional Human Resources certification, Senior Professional Human Resources certification, or coaching certification.
- 7 or more years of client-facing experience, consulting experience, or a combination of both.
- 7 or more years of experience in Human Resources.
- HR experience within a global organization.
Responsibilities
- Consult with clients, other HR business partners, and HR partner groups—including people analytics, recruiting, compensation, tech talent, AR, and diversity and inclusion—to execute people strategy, HR processes, and reporting.
- Build effective client relationships, manage stakeholders, and understand business imperatives to deliver HR solutions aligned with business needs.
- Consult with associates, managers, and HR partners who need assistance with HR-related issues.
- Coach people managers on leadership skills using Capital One’s Include/Empower/Inspire framework, organizational design, and performance concerns.
- Provide strategic consulting and workforce planning to client groups and deliver HR strategy aligned with business needs.
- Support the planning and delivery of core HR processes, including performance and talent management, leadership development, change management, and organizational design.
- Support senior leaders in building inclusive and diverse teams, creating a culture of belonging, and encouraging collaboration and high performance.
Benefits
- Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
- Eligibility for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
