Business Director, Global Acceptance Strategy (Global Payment Network)
About The Position
Capital One’s Global Acceptance Strategy team is seeking a Business Director to partner with senior leaders and help set the strategic direction for its global acceptance strategy. The role uses analytical rigor to shape and drive short- and long-term initiatives, assess partnership opportunities, and determine strategic priorities. The Business Director works with cross-functional stakeholders across the Global Payment Network, including Sales, Product, Pricing, and Risk, and uses market research and internal data to support projects. The role also leads a high-performing team and supports its professional growth and development. The position includes developing business strategies to drive growth, profitability, and competitive success amid changing consumer and regulatory demands. The director manages delivery of business intent, builds business requirements, executes strategy, and oversees multiple projects and programs. The role partners across Capital One to improve quality, volume, service, and profitability, and communicates strategic recommendations to senior leaders. It is designated hybrid, with required on-site presence according to Capital One’s hybrid policy for the designated office location.
Requirements
- Bachelor’s degree.
- At least 4 years of experience performing quantitative analysis.
- At least 4 years of experience performing qualitative analysis.
- At least 2 years of experience performing people management.
- At least 2 years of experience performing project management.
- Proven track record of analytical decision-making and problem-solving, with strong quantitative and conceptual thinking skills.
- Strong business judgment, leadership, and integrity, including responsible and decisive business judgment.
- People leadership skills, including the ability to build and leverage a high-performing team and enterprise partnerships.
- Strong executive written and oral communication skills, strategic influence, and ability to build agreement through interpersonal and negotiation skills.
- Results orientation and ability to execute short- and long-term goals in uncertain and changing environments.
- Track record of thriving in a fast-paced, entrepreneurial, and dynamic environment.
Nice To Haves
- Master’s degree.
- At least 2 years of experience in financial services.
- At least 1 year of experience in consulting.
- Previous consulting experience.
Responsibilities
- Develop and analyze short- and long-term global acceptance strategies.
- Evaluate major deal opportunities and strategic growth initiatives.
- Conduct competitive research and market analyses to identify industry trends, benchmark network performance, and develop actionable business insights.
- Deliver executive-level narratives, strategic briefings, and recommendations to senior leadership.
- Translate complex business questions into structured recommendations in partnership with cross-functional teams.
- Develop business strategies to drive growth, profitability, and competitive success in response to changing consumer and regulatory demands.
- Manage and sequence delivery of business intent, build business requirements, execute strategy, and oversee multiple projects and programs concurrently.
- Partner across Capital One, including Sales, Operations, Finance, and other teams, to improve quality, volume, service, and profitability.
- May manage, coach, and develop multiple analysts and support talent development and retention.
- Foster innovation, drive critical decisions, hold business partners accountable, and deliver results.
Benefits
- Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
- Eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Director
