About The Position

As part of Capital One’s Global Payment Network Product team, the Senior Manager, Product Manager will help transform how customers engage with their money. The role focuses on improving the consistency, scalability, and adoption of payment experiences across Capital One’s platforms. The position works with teams across the organization to evaluate current processes, identify areas for improvement, and implement solutions that support business goals and customer needs. Product areas may include Authorizations, Settlement, Disputes, Backoffice, Pricing, and Go-to-Market. The team uses data, technology, and collaboration to deliver reliable, efficient, and user-friendly payment products. The role calls for proficiency in Capital One’s five product-management areas: human-centered product innovation based on internal and external customer needs; business-focused delivery and execution; technology-driven, resilient solutions that create near- and long-term value; integrated problem-solving to resolve complex issues and mitigate product risks; and transformational leadership that aligns cross-functional teams around customer problems. The position requires a qualifying degree, or a bachelor’s degree in any field together with at least four years of Product Management experience. Capital One will not sponsor a new applicant for employment authorization for this position. The role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Capital One also offers a comprehensive set of health, financial, and other benefits; eligibility varies by employment status and management level.

Requirements

  • Currently have, or be in the process of obtaining by the scheduled start date, a bachelor’s or master’s degree in a quantitative field, Business, or Marketing; alternatively, have a bachelor’s degree in any field and at least four years of Product Management experience.
  • Demonstrate proficiency in human-centered product management, business-focused execution, technology-driven solution development, integrated problem-solving, and transformational leadership.
  • Must not require new employment authorization sponsorship from Capital One.

Nice To Haves

  • Experience translating business strategy and analysis into consumer-facing digital products.

Responsibilities

  • Improve the consistency, scalability, and adoption of payment experiences across Capital One platforms.
  • Work with teams across the organization to evaluate current processes, identify improvement opportunities, and implement solutions supporting business goals and customer needs.
  • Work across payment product areas that may include Authorizations, Settlement, Disputes, Backoffice, Pricing, and Go-to-Market.
  • Use data, technology, and collaboration to deliver reliable, efficient, and user-friendly payment products.
  • Translate customer needs into product solutions and lead cross-functional teams toward customer-focused outcomes.

Benefits

  • Comprehensive health, financial, and other benefits supporting total well-being.
  • Eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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