Senior Manager, Product Manager- Global Payment Network
About The Position
Capital One’s Product Management organization focuses on reimagining the status quo, identifying opportunities to create value, and delivering innovative, sustainable customer experiences through technology. As part of the Global Payment Network Product team, this role partners in transforming how millions of customers engage with their money. It is responsible for improving the consistency, scalability, and adoption of payment experiences across platforms. The position works with teams across the organization to assess existing processes, identify improvements, and implement solutions that support business goals and customer needs. Work may span product areas including Authorizations, Settlement, Disputes, Backoffice, Pricing, and Go-to-Market, using data, technology, and collaboration to deliver reliable, efficient, and user-friendly payment products. The role is expected to demonstrate proficiency in Capital One’s Product Framework: human-centered product design; business-focused delivery and execution; technology-driven innovation and resilience; integrated problem solving and product risk mitigation; and transformational leadership that aligns cross-functional teams around customer problems.
Requirements
- Currently has, or is in the process of obtaining by the scheduled start date, a bachelor's or master's degree in a quantitative field, Business, or Marketing; alternatively, a bachelor's degree in any field and at least 4 years of Product Management experience.
- Quantitative fields listed include Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems, or a related quantitative field.
Nice To Haves
- Experience translating business strategy and analysis into consumer-facing digital products.
Responsibilities
- Improve the consistency, scalability, and adoption of payment experiences across platforms.
- Work with teams across the organization to evaluate current processes and identify areas for improvement.
- Implement solutions that support business goals and meet customer needs.
- Use data, technology, and collaboration to deliver reliable, efficient, and user-friendly payment products.
- Lead cross-functional teams to solve customer problems and drive organizational alignment.
- Identify and resolve complex problems while mitigating product risks.
Benefits
- Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
- Eligibility for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
