Senior Manager, FP&A

Manychatβ€’Austin, TX

About The Position

Manychat is seeking a Senior Manager of FP&A to join its Finance team. This high-impact, hands-on role owns the full planning cycle, from annual budgeting and quarterly reforecasts to monthly close, variance analysis, and cash forecasting. The Senior Manager will also serve as a strategic finance partner to business leaders in a fast-moving, high-growth environment. The role owns and maintains a rolling 12-month cash flow model using direct and indirect methods, reconciling the methods and monitoring liquidity through scenario and sensitivity analysis. The position partners with go-to-market leaders on bottoms-up expense models driven by operational KPIs and unit economics, and owns Manychat's SaaS KPI framework and operational KPI library. These metrics will inform executive and board insights, update the long-range plan, and help business partners identify effective operational targets. The role also drives ongoing improvements to FP&A processes, tools, and reporting infrastructure. The position is preferred in Austin or the Bay Area, with U.S. remote work also available.

Requirements

  • At least 7 years of FP&A experience, with a Big 4 accounting or investment banking background.
  • Hands-on experience building and maintaining a rolling 12-month cash flow forecast using both direct and indirect methods, including reconciling and triangulating the outputs.
  • Deep understanding of SaaS business models, ideally with exposure to product-led growth, and fluency with MRR, ARR, GDR, NDR, logo retention, and cohort analysis.
  • Strong command of GAAP accounting and three-statement modeling, including understanding how operational decisions affect the P&L, balance sheet, and cash flow statement.
  • Demonstrated ability to use AI tools to improve productivity, accelerate analysis, and enhance the accuracy of FP&A deliverables.
  • Proven experience owning month-end close, variance analysis, and rolling forecasts in a high-growth environment.
  • Strong business partnering skills, including building credibility with non-finance stakeholders and influencing decisions without formal authority.
  • Strong communication skills, including the ability to explain complex financial data clearly to leadership and board audiences.

Nice To Haves

  • Experience at a B2B SaaS company with a self-serve or product-led growth motion.
  • Pre-IPO startup experience.
  • Experience building or scaling an FP&A function from early stage through growth.

Responsibilities

  • Co-own the full FP&A cycle, including annual budgeting, quarterly reforecasts, monthly close and variance analysis, and rolling forecasts for headcount and operating expenses.
  • Build and maintain a rolling 12-month cash flow model using direct and indirect methods, ensuring the methods reconcile and triangulate.
  • Monitor liquidity and build scenario and sensitivity models to identify risks and opportunities for leadership.
  • Partner with Marketing and Customer Success leaders to build bottoms-up expense models based on operational KPIs and unit economics, and track performance against plan.
  • Own and standardize the SaaS KPI framework, including MRR, GDR, NDR, CAC, LTV, and payback period, and translate metrics into actionable insights for executives and the board.
  • Expand the operational KPI library with measures such as support ticket volume and resolution rate, agent-to-ticket ratios, cost per lead, pipeline conversion rates, and capacity-based cost drivers.
  • Update the long-range plan using dynamic operational metrics so changes in business volume, headcount, or cost structure flow through to forecasts, and guide business partners toward optimal operational targets.
  • Drive continuous improvement of FP&A processes, tools, and reporting infrastructure.

Benefits

  • Annual professional development reimbursement for conference tickets, online courses, and other relevant resources.
  • Comprehensive medical, dental, and vision coverage for employees and dependents.
  • Hybrid work and generous leave options.
  • Free meals and snacks in the office.
  • Company-funded sport activities, annual offsites, and team-building events.
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