Senior Manager, Field Effectiveness

Axsome Therapeutics•New York, NY

2d•$140,000 - $165,000•Hybrid

About The Position

Axsome Therapeutics is seeking a Senior Manager, Field Effectiveness to support commercial product launches and coordinate and execute key sales operations functions. The role manages sales operations processes such as incentive compensation, alignments, targeting, and reporting; works with Marketing and Sales Leadership on effective and efficient HCP DCC engagement plans; helps field teams maximize data and technology; and manages field-related compliance operations. The position reports directly to the Director of Field Effectiveness. The role is based at Axsome’s headquarters in New York City and requires working onsite at least three days per week, specifically Monday, Tuesday, and Thursday. Fully remote candidates will not be considered.

Requirements

Bachelor’s degree.
At least 6 years of sales operations experience in the pharmaceutical or biotech industry, including experience as a consultant or supplier to the industry.
Demonstrated knowledge of sales operations and the ability to identify and investigate operational needs or opportunities and lead improvements within the area of responsibility.
Experience in Sales Force Design, Alignment, Targeting, Call Planning, and Incentive Compensation.
Ability to operate in ambiguous situations, set focused objectives, and determine a clear path forward when questions are unresolved.
Advanced knowledge of Microsoft Office, including Excel, PowerPoint, and Word.
Understanding of key pharmaceutical data sources, such as IQVIA and Symphony, and data structures used to produce insights.
Strong teamwork skills and ability to manage conflicting priorities.
Demonstrated ability to work with cross-functional partners.
Ability to interact and communicate with all levels of the organization.
Self-starter who is proactive, actively participates, and is self-motivated.
Ability to work onsite Monday, Tuesday, and Thursday.

Nice To Haves

Experience in the CNS therapeutic area.
Experience in omnichannel planning.
Experience supporting Veeva CRM applications.
Experience with programming; SQL, SAS, or Python preferred.

Responsibilities

Work with cross-functional teams to optimize and manage field team alignments and HCP engagement plans.
Manage vendors to enhance sales operations processes and reporting.
Manage and provide thought leadership on organizational omnichannel capabilities.
Identify relevant field KPIs and work with field leadership to create reports and dashboards for understanding and managing opportunities.
Create ad hoc analyses and reports to identify field execution opportunities using CRM engagement data and secondary data sources such as IQVIA and Symphony.
Collaborate with the broader Commercial Operations team to review data, improve existing processes, and work on new projects.
Liaise with Corporate Compliance to ensure systems support field representatives and meet compliance requirements.
Leverage and enhance CRM/SFA systems to support field teams.
Support Sales leadership in organizing and coordinating National Sales meetings, Manager Meetings, and POA meetings.
Carry out additional responsibilities as assigned.