Senior Manager, Event Operations and Experience

EAB•Richmond, VA

23d

About The Position

The Senior Manager, Event Operations and Experience leads the commercial activation and execution coordination for Seramount’s large sponsored conferences. The role translates conference strategy into integrated marketing plans, attendee acquisition efforts, sponsor deliverables, sales enablement materials, event assets, and coordinated cross-functional project execution. The position ensures conferences are marketed effectively, sponsorship commitments are fulfilled professionally and to a high standard, and workstreams are coordinated with clear visibility, accountability, and attention to deadlines. It also establishes scalable processes and standards to improve consistency and performance across conferences. The role may be based in Washington, D.C. or Richmond, Virginia, or performed remotely from within the continental United States. The anticipated starting base salary is $58,500–$80,000 per year, with eligibility for discretionary bonus or incentive compensation. The position is not eligible for visa sponsorship; candidates must have U.S. work authorization that does not require employment-based visa sponsorship now or in the future.

Requirements

At least 3 years of post-graduate professional experience in a corporate setting.
Experience in event marketing, sponsorship management, or event operations.
Strong project leadership and ability to manage complex, cross-functional initiatives.
Excellent writing, messaging, and asset development skills.
Ability to manage sponsor relationships and deliver high-quality execution.
Proven ability to build processes, improve workflows, and drive operational consistency.
Strong stakeholder management and communication skills.
U.S. work authorization that does not require employment-based visa sponsorship now or in the future.

Nice To Haves

Commitment to continual learning and contributing to a dynamic, welcoming culture of fairness, authenticity, and belonging in support of EAB’s mission, values, and aspiration.

Responsibilities

Lead development and execution of large sponsored conference marketing plans aligned with revenue goals, audience targets, and event positioning.
Build and manage integrated marketing timelines across web, email, sales enablement, and promotional channels.
Oversee promotional copy, creative direction, website updates, and attendee-facing messaging to ensure clarity and consistency.
Monitor marketing performance and adjust tactics to improve conversion and registration pacing.
Oversee marketing campaigns, urgency moments, and conversion-focused attendee acquisition tactics.
Track registration pacing against targets and recommend adjustments.
Develop and refine sales enablement materials, including key selling points, agenda highlights, speaker positioning, and audience value propositions.
Own end-to-end sponsorship execution and ensure contractual deliverables are fulfilled accurately and on time.
Establish and manage sponsor communication plans, timelines, and expectations.
Coordinate sponsor assets, branding, signage, recognition, and session obligations.
Lead development of sponsor-facing post-event reports and impact summaries.
Oversee development and coordination of event materials, including signage, agendas, sponsor assets, digital materials, and attendee-facing collateral.
Ensure consistency across conference branding, messaging, and experience, and maintain quality standards for event-facing assets.
Lead planning, tracking, and execution across conference marketing and sponsorship workstreams.
Establish and maintain project plans, timelines, and status reporting for key stakeholders.
Facilitate cross-functional coordination and alignment across marketing, sales, program design, and operations.
Build processes, improve workflows, and drive operational consistency.

Benefits

Medical, dental, and vision insurance; dependents and domestic partners are eligible.
20+ days of paid time off annually, in addition to paid firm and floating holidays.
Daytime leave for community service and flextime for fitness activities, up to 10 hours per month each.
401(k) retirement savings plan with an annual discretionary company matching contribution.
Health savings account, healthcare and dependent care flexible spending accounts, and pre-tax commuter plans.
Employee assistance program with counseling services and resources for employees and immediate family.
Wellness programs, including gym discounts, healthy-living incentives, and family access to an app for sleep, meditation, and relaxation.
Fertility treatment coverage and adoption or surrogacy assistance.
Paid parental leave with a phase-back-to-work program for birthing and non-birthing parents.
Milk shipping service for nursing employees during business travel.
Discounted pet health insurance coverage for dogs and cats.
Company-provided life, AD&D, and disability insurance.
Financial wellness resources and membership in an employee discount program.
Access to employee resource groups, merit-based advancement, and professional growth opportunities.
Benefits begin on the first day of employment.