Manager of Event & Conference Operations and New Student Experience

La Salle University Applicant Site • Philadelphia, PA

13d

About The Position

The Manager of Event & Conference Operations and New Student Experience oversees the day-to-day coordination and implementation of campus-wide event operations, conference services, summer programs, and new student transition initiatives. As a central operational resource for campus events and conferences, the Manager implements and maintains systems, service standards, timelines, and collaborative processes that support coordinated, welcoming, and effective experiences for students, families, guests, and campus partners.

The Manager also oversees the planning, coordination, and continuous improvement of New Student Orientation, Welcome Weekend, First Five Weeks programming, family engagement initiatives, and other transition experiences designed to foster student belonging, connection, and success. The role advances La Salle University’s commitment to student success, belonging, community engagement, and Lasallian values through innovative programming, effective collaboration, and operational excellence.

Working closely with the Director of Student Engagement and Belonging and partners across the University, the Manager translates strategic priorities into project plans, operational practices, and high-quality program delivery, using project management, hospitality, cross-functional collaboration, and assessment.

Requirements

• Bachelor’s degree in Higher Education, Student Affairs, Business Administration, Hospitality, Event Management, Education, Leadership, Communications, or a related field.
• Three or more years of experience in higher education, event operations, conference services, orientation or transition programs, hospitality, student engagement, or a related area.
• Experience coordinating operations for complex events, programs, projects, or operational initiatives involving multiple stakeholders.
• Demonstrated experience in project and operational planning, budget monitoring, resource coordination, process improvement, and assessment.
• Ability to build collaborative relationships, manage competing priorities, exercise sound judgment, solve problems, and work independently in fast-moving environments.
• Excellent written, verbal, and interpersonal communication skills, including the ability to communicate complex information clearly and effectively to diverse audiences.
• Demonstrated commitment to student development, belonging, hospitality, inclusion, and the mission of La Salle University.

Nice To Haves

• Experience supervising and developing student employees, graduate assistants, volunteers, temporary staff, and/or project teams.
• Experience working within a mission-driven, Catholic, or Lasallian institution.
• Experience using assessment and student feedback data to support continuous improvement and student success initiatives.

Responsibilities

• Coordinate and implement campus-wide event operations, conference services, and summer programs.
• Implement and maintain systems, service standards, timelines, and collaborative processes for campus events and conferences.
• Plan, coordinate, and continuously improve New Student Orientation, Welcome Weekend, First Five Weeks programming, family engagement initiatives, and other student transition experiences.
• Translate strategic priorities into project plans, operational practices, and high-quality program delivery.
• Use project management, hospitality, cross-functional collaboration, and assessment to support effective programming and operations.
• Coordinate operational planning, budgets, resources, process improvement, and assessment for events, programs, projects, or initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager