Senior Manager, Enterprise Technology Operation

Crunchyroll, LLC • Dallas, TX

5d

About The Position

The Senior Manager, Enterprise Technology Operations is a senior individual contributor responsible for managing Enterprise Technology budgeting and forecasting, vendor contracts and renewals, headcount and contractor tracking, and leadership reporting. This role serves as the primary point of contact for Finance, Sourcing, and the leadership team, providing an accurate, current view of spend, vendors, and headcount, as well as recommendations based on that information. As the first person in the role, the successful candidate will build the associated processes and reporting.

Requirements

• 12+ years in technology business operations, technology finance, vendor management, or an equivalent role in an engineering organization.
• At least 3 years managing a multi-million-dollar software and services budget.
• Experience running an annual budget and monthly forecast for a technology team, including variance analysis and reconciliation with Finance.
• Experience managing a vendor contract portfolio, including renewals, negotiation support with a Sourcing or Procurement team, true-ups, and SOWs.
• Working knowledge of SaaS licensing models and cloud cost management.
• Experience with procure-to-pay and contract management systems.
• Understanding of the boundary between commercial ownership and technical or delivery ownership, and ability to work within it.

Nice To Haves

• Experience with Coupa or a comparable procure-to-pay platform.
• Experience with contract management systems.
• Experience with compliance-sensitive or audit-controlled procurement and spend processes.

Responsibilities

• Manage the Enterprise Technology budget and forecast for software, services, and contractors, including the annual plan, monthly forecast, variance analysis, and reconciliation with Finance.
• Maintain a consolidated view of portfolio spending by domain, vendor, and cost type for the leadership team and Finance.
• Maintain a complete view of the vendor portfolio, including vendors, contract terms and commitments, costs, and renewal dates.
• Lead planning for major contract renewals with Sourcing, including timelines, negotiation positions, and coordination with Legal and other stakeholders.
• Analyze software license utilization, overlap, and cost, and recommend to Technical Product and Engineering what to expand, consolidate, or retire ahead of renewals.
• Report the cost of operating each domain and system to the leadership team to inform buy, configure, or build and prioritization decisions.
• Track headcount, open roles, and contractors against the approved plan, and maintain the position list for Finance and other stakeholders.
• Provide cost, licensing, and contract analysis for buy, configure, or build evaluations.
• Work with FP&A on Enterprise Technology leadership reporting, incorporating vendor spend, renewals, hiring status, and operating metrics into financial reporting.

Benefits

• Salary plus annual performance bonus earning potential.
• Flexible time off policies.
• Medical, dental, vision, short-term disability, long-term disability, and life insurance.
• Health Savings Account (HSA) program.
• Health care and dependent care flexible spending accounts (FSA).
• 401(k) plan with employer match.
• Employer-paid commuter benefit.
• Support program for new parents.
• Pet insurance.
• Some offices are pet friendly.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed