Senior Director Enterprise Technology

Infinity Home Services•Brookfield, WI

About The Position

The Senior Director, Enterprise Technology will lead the technology foundation supporting Infinity Home Services and its portfolio of more than 25 brands across the United States and Canada. Reporting directly to the CEO, this leader oversees enterprise IT, infrastructure, cybersecurity, end-user support, shared technology services, acquisition technology integration, and enterprise AI enablement. The role partners with business leaders, product owners, and development teams to provide reliable technology services, strengthen security and operational resilience, and support business performance through practical technology and AI solutions. The position is part of a collaborative, agile team working to advance the company’s mission of protecting communities from unscrupulous contractors. Infinity Home Services describes its environment as open, transparent, supportive, and collaborative.

Requirements

10+ years of progressive leadership experience in enterprise IT, infrastructure, cybersecurity, and technology operations.
Experience leading technology teams across multiple locations, business units, brands, or operating divisions.
Strong knowledge of enterprise applications, cloud technologies, infrastructure, identity management, integrations, cybersecurity, and AI solutions.
Experience partnering with executive leaders, product owners, and development teams in matrixed organizations.
Proven success developing talent, managing vendors, and overseeing budgets and contracts.
Bachelor’s degree in a relevant discipline.
Ability to travel approximately 25%–30% of the time.

Nice To Haves

Experience supporting acquisition integrations and technology standardization initiatives.
Private equity-backed, home services, franchise, or multi-location operating experience.
Advanced degree.

Responsibilities

Lead enterprise IT operations, infrastructure, cybersecurity, end-user support, and shared technology services.
Establish scalable technology standards, governance models, and support frameworks that enable growth.
Drive enterprise platforms, collaboration tools, identity management, device management, and shared services.
Oversee enterprise integration services, data access controls, monitoring, and shared data infrastructure.
Develop and execute enterprise AI governance, evaluation, adoption, and enablement strategies.
Strengthen cybersecurity, business continuity, disaster recovery, and acquisition technology integration practices.
Lead technology teams and oversee vendor relationships, contracts, licensing, and operating budgets.

Benefits

Opportunities for professional growth and development tied to personal interests.
Transparent, supportive, and collaborative work environment.
Opportunity to make a positive impact on communities and the environment.
Health coverage.
Dental coverage.
Vision coverage.
Paid time off.
Paid holidays.
Life insurance.
401(k) with match.