Senior Risk Manager – Technology & Enterprise Operations

M&T Bank•Buffalo, NY

14h•Hybrid

About The Position

The Senior Risk Manager is a key member of the Technology & Enterprise Operations First Line Risk team and serves as the primary risk advisor to designated consumer lending operations and technology domains, including Retail Servicing, Customer Asset Management (CAM), and Consumer, Business & Retail Banking Technology. The role builds trusted partnerships with business leaders, Front Office Risk Officers, and cross-functional stakeholders to proactively identify, assess, and manage operational, technology, regulatory, compliance, and emerging risks. The position champions continuous risk advisement by embedding risk-informed decision-making into business processes, strategic initiatives, and day-to-day operations. It leads multiple risk initiatives, develops governance and reporting practices, enhances risk frameworks and controls, and supports alignment with the Bank's risk appetite and regulatory expectations. The role promotes operational resilience and sustainable risk management practices across the organization. The position provides risk leadership and oversight across designated Technology & Enterprise Operations business domains, partnering extensively with senior business leaders, frontline Risk Officers, Compliance, Audit, and other Risk Management functions. It leads and develops a team of four or more risk professionals and establishes the function's strategic direction and organizational capabilities.

Requirements

Bachelor's degree.
A minimum of nine years of experience in Risk Management, Operations, Audit, Compliance, or a related discipline.
Demonstrated experience providing risk advisory support to business leaders and cross-functional teams in a highly regulated environment.
Experience leading complex initiatives and influencing stakeholders across multiple business functions.
Strong understanding of risk management frameworks, governance practices, regulatory expectations, and internal controls.
Exceptional verbal and written communication skills, with the ability to engage audiences at all organizational levels.
Proven ability to build trusted relationships, drive consensus, and achieve results in a complex environment.

Responsibilities

Serve as the primary risk advisor to assigned Technology & Enterprise Operations business lines, providing strategic guidance on operational, technology, compliance, regulatory, and emerging risks.
Build trusted partnerships with Operations leadership, frontline Risk Officers, and cross-functional stakeholders to strengthen risk awareness and decision-making.
Promote proactive risk advisement by embedding risk considerations into business processes, initiatives, and strategic planning.
Lead risk assessments and evaluate controls to identify opportunities to mitigate risk, enhance governance, and improve operational effectiveness.
Drive multiple risk initiatives and remediation efforts, ensuring timely execution and sustainable outcomes.
Develop and maintain risk reporting, metrics, and Key Risk Indicators (KRIs) that provide actionable insights to senior management.
Partner with business and risk teams to support compliance with regulatory requirements, policies, and enterprise risk management standards.
Prepare and present risk-related reporting and recommendations to senior leadership and governance committees.
Identify opportunities to streamline processes, strengthen controls, and improve efficiency across risk management activities.
Support audit, regulatory, and issue management activities, ensuring timely resolution of findings and adherence to internal control standards.
Provide leadership, coaching, and guidance to risk professionals and project teams as applicable.
Lead and develop a team of four or more risk professionals, establish the function's strategic direction, and build organizational capabilities to support a growing risk advisory model.
Promote an environment that supports belonging and reflects the M&T Bank brand.