Senior Manager, Engineering - Onboarding
About The Position
As a Senior Engineering Manager on Circle's Risk and Compliance Engineering team, you will lead the engineering team responsible for building and scaling Circle's centralized customer onboarding and lifecycle management platform. This platform is a foundational part of Circle's risk management and regulatory compliance infrastructure, supporting the customer journey from initial engagement and onboarding through ongoing relationship changes, adoption of additional products, and product-specific onboarding requirements. You will drive development of scalable automation, partner-facing SDKs, and internal compliance tools that enable secure customer experiences across Circle products and jurisdictions. Working with Product, Risk, Compliance, Fraud, and Engineering stakeholders, you will guide technical architecture, engineering execution, and operational excellence while building a high-performing, inclusive engineering team.
Requirements
- 10+ years of relevant software engineering experience, including 3+ years of people management experience.
- Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.
- Strong technical background designing scalable distributed systems, APIs, and complex backend platforms.
- Ability to provide technical guidance and coach and mentor senior and staff-level engineers while supporting their professional growth.
- Experience making architectural decisions and delivering secure, reliable systems with high standards for engineering and operational excellence.
- Strong people leadership, execution, and cross-functional collaboration skills, including hiring, performance management, and delivery ownership.
Nice To Haves
- Experience building customer onboarding, identity verification, KYC/KYB, or regulatory compliance platforms.
- Experience developing partner-facing APIs, embeddable SDKs, or workflow automation for consumer and business applications.
- Familiarity with financial services, fintech, payments, or jurisdiction-specific regulatory requirements.
Responsibilities
- Lead and develop the team responsible for Circle's centralized customer onboarding and lifecycle management platform.
- Build scalable business and consumer onboarding automation that supports customers from initial engagement through activation across Circle products.
- Design and evolve a unified customer lifecycle platform for changes in customer relationships, product combinations, and onboarding requirements.
- Guide development of partner-facing SDKs, APIs, and integrations for onboarding and product activation in third-party applications.
- Develop extensible product-specific onboarding capabilities for customer eligibility, additional verification, and jurisdiction-specific compliance requirements.
- Build internal tools and work with Product, Risk, Compliance, Fraud, and Engineering teams to support customer reviews, lifecycle changes, and downstream risk management.
- Drive architectural decisions, engineering reliability, security, and operational excellence.
- Coach senior and staff-level engineers and develop a high-performing, inclusive engineering team.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
