Senior Manager, Engineering - Onboarding

Circle Internet Financial • San Francisco, CA

6d • Remote

About The Position

As a Senior Engineering Manager on Circle's Risk and Compliance Engineering team, you will lead the team responsible for building and scaling Circle's centralized customer onboarding and lifecycle management platform. This platform is a foundational part of Circle's risk management and regulatory compliance infrastructure, supporting the customer journey from initial engagement and onboarding through ongoing relationship changes, additional product adoption, and product-specific onboarding requirements.

Onboarding acts as a first line of risk control by establishing customer identity, eligibility, risk assessments, and compliance safeguards. You will drive scalable automation, partner-facing SDKs, and internal compliance tools that support secure customer experiences across Circle products and jurisdictions. In partnership with Product, Risk, Compliance, and Engineering stakeholders, you will guide technical architecture, engineering execution, and operational excellence while building a high-performing, inclusive engineering team.

Requirements

• 10+ years of relevant software engineering experience, including 3+ years of people management experience.
• Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.
• Strong technical background designing scalable distributed systems, APIs, and complex backend platforms.
• Demonstrated ability to provide technical guidance and coach and mentor senior and staff-level engineers while supporting their professional growth.
• Experience making architectural decisions and delivering secure, reliable systems with high standards for engineering and operational excellence.
• Strong people leadership, execution, and cross-functional collaboration skills, including hiring, performance management, and delivery ownership.

Nice To Haves

• Experience building customer onboarding, identity verification, KYC/KYB, or regulatory compliance platforms.
• Experience developing partner-facing APIs, embeddable SDKs, or workflow automation for consumer and business applications.
• Familiarity with financial services, fintech, payments, or jurisdiction-specific regulatory requirements.

Responsibilities

• Lead and develop the engineering team responsible for Circle's centralized customer onboarding and lifecycle management platform.
• Build scalable business and consumer onboarding automation from initial engagement through activation across Circle products.
• Design and evolve a unified customer lifecycle platform to manage changes in customer relationships, product combinations, and onboarding requirements.
• Guide development of partner-facing SDKs, APIs, and integrations for onboarding and product activation in third-party applications.
• Build extensible, product-specific onboarding capabilities for customer eligibility, additional verification, and jurisdiction-specific compliance requirements.
• Develop internal tools and partner with Product, Risk, Compliance, Fraud, and Engineering teams to support customer reviews, lifecycle changes, and downstream risk management.
• Drive architectural decisions, engineering reliability, security, and operational excellence.
• Coach senior and staff-level engineers and develop a high-performing, inclusive engineering team.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior