Senior Manager-Digital Product Management
About The Position
At American Express, we are committed to delivering the world's best customer experience through innovative products, data-driven decision making, and modern digital experiences. The Product Experience Frameworks (PXF) organization enables teams across the enterprise to build, measure, and optimize customer experiences at scale through a suite of shared platforms and frameworks. As a Senior Product Manager, Experimentation Platforms & Data Insights, you will define and drive the strategy, roadmap, and execution for the experimentation ecosystem that powers digital product development across American Express. You will help shape how product, engineering, analytics, and business teams validate ideas, measure impact, and make decisions through experimentation. This role sits at the intersection of product management, data, and platform strategy. You will lead the evolution of our experimentation capabilities, working across both internally developed solutions and industry-leading third-party platforms to deliver scalable, intuitive, and statistically rigorous experiences for our users. Beyond experimentation, you will help define the future vision for broader insights and decision-support capabilities, enabling teams to move seamlessly from experimentation to measurement, analytics, and actionable business intelligence. The ideal candidate is passionate about platform products, data-informed decision making, and driving organizational change through exceptional user experiences and scalable technology solutions.
Requirements
- Passionate about platform products.
- Passionate about data-informed decision making.
- Passionate about driving organizational change through exceptional user experiences and scalable technology solutions.
Responsibilities
- Define and drive the strategy, roadmap, and execution for the experimentation ecosystem.
- Help shape how product, engineering, analytics, and business teams validate ideas, measure impact, and make decisions through experimentation.
- Lead the evolution of our experimentation capabilities, working across both internally developed solutions and industry-leading third-party platforms.
- Deliver scalable, intuitive, and statistically rigorous experiences for our users.
- Help define the future vision for broader insights and decision-support capabilities, enabling teams to move seamlessly from experimentation to measurement, analytics, and actionable business intelligence.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
