Senior Manager-Digital Product Management

American ExpressPhoenix, AZ
$123,000 - $215,250Hybrid

About The Position

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex. Digital acquisition is one of Amex’s top priorities. Core to delivering on this priority are card and banking application and onboarding experiences that enable our customers to apply for our products with the least amount of effort, wherever and however they choose to apply. In addition to an enormous emphasis on users and usability, our team is responsible for ensuring that we attract and engage the right prospects and fit them with the right products that serve their needs. We are looking for a passionate, talented, and adaptable product leader to craft and deliver the experience acquisition platforms which power journey experiences for American Express’ prospect and customer applications for Card products. In this role, you will set the vision, strategy and deliver the product roadmap for data-driven experience capabilities within the global acquisition experience platform domain. You will lead a high-performing and nimble team of product managers, and partner with Technology, UX Design, UX Research, Marketing Analytics teams, Application journey teams, compliance, and privacy stakeholders to enable this vision that will directly contribute to the success of our company. You have a real passion for using technology to build user-centric solutions to challenging problems, for bold decision-making, and for digital innovation. You enjoy being challenged and being part of a collaborative, diverse, and inclusive team, and you seek every opportunity to learn. Does this sound like you?

Requirements

  • Passionate, talented, and adaptable product leader
  • Passion for using technology to build user-centric solutions to challenging problems
  • Passion for bold decision-making
  • Passion for digital innovation
  • Enjoy being challenged
  • Enjoy being part of a collaborative, diverse, and inclusive team
  • Seek every opportunity to learn

Responsibilities

  • Set the vision, strategy and deliver the product roadmap for data-driven experience capabilities within the global acquisition experience platform domain.
  • Lead a high-performing and nimble team of product managers.
  • Partner with Technology, UX Design, UX Research, Marketing Analytics teams, Application journey teams, compliance, and privacy stakeholders to enable this vision that will directly contribute to the success of our company.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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