About The Position

Fidelity’s Corporate Risk team is seeking a Senior Manager to support businesses across Fidelity in strengthening the control environment for different products and programs. The Senior Manager - Control Tower helps document and review risks and controls and their application across programs and businesses. The role maintains a framework for administering risk and control lifecycles, including consistent review of new and updated risks and controls, onboarding new programs and products, data analysis and reporting, and relationships with senior business leaders. The position also contributes to team initiatives and collaborates with other teams. The role supports Fidelity’s risk management and compliance programs, which rely on well-defined risks and controls to support regulatory compliance, robust technology infrastructure, and efficient business operations. Responsibilities include promoting a strong control environment, supporting RCSA activities, communicating program status and risk and control themes to management, and recommending improvements. The position also works with business partners as a trusted advisor through training and education, and develops innovative solutions using AI, technology, or automation. Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Onsite expectations currently vary by role and location and may evolve. This transition does not apply to fully remote roles. Fidelity will not provide immigration sponsorship for this position.

Requirements

  • Bachelor’s degree required, or equivalent experience preferred.
  • More than 6 years of experience in financial services, risk management, audit, or compliance.
  • Ability to identify and document strong risks and controls and maintain risk/control data.
  • Strong knowledge of risk management practices and frameworks.
  • Ability to further collaboration and influence decision-making across the organization.
  • Outstanding analytical and problem-solving skills.
  • Demonstrated collaborative leadership and experience working with executive leaders and internal business partners.
  • Excellent communication skills, including crafting PowerPoint presentations and making complex or large volumes of information easy to understand.
  • Critical thinking, creativity, curiosity, and willingness to challenge current practices.
  • Ability to recommend improvements to mitigate risks and drive positive change.
  • Comfort working in a fast-paced, dynamic environment and balancing multiple projects with minimal day-to-day supervision.
  • Ability to prioritize and shift focus quickly in response to risk and business needs.
  • Excellent verbal and written communication skills.
  • Proactive approach to seeking solutions.
  • Ability to assess information from multiple angles and break down complex information into concepts and data that drive insights and action.
  • Ability to adapt to changing priorities, new information, input from others, and lessons learned.

Nice To Haves

  • Understanding of financial services regulations and requirements, such as OCC and SEC regulations, and experience assessing regulatory impacts on compliance programs.
  • Experience performing RCSA as a front-line or second-line function.
  • Understanding of GRC systems; experience with Archer is a plus.

Responsibilities

  • Maintain a framework for administering risk and control lifecycles.
  • Consistently review new and updated risks and controls and their application across programs and businesses.
  • Onboard new programs and products.
  • Perform data analysis and reporting.
  • Establish relationships with senior business leaders and collaborate with other teams.
  • Document robust risks and controls and manage overlap with other compliance programs to promote a “test once, leverage multiple times” philosophy.
  • Further the maturation of risk governance, reporting, and risk culture across teams.
  • Consider ways to improve testing quality, consistency, evidence standards, and remediation outcomes.
  • Oversee the RCSA process to support complete risk identification, robust control assessment, and documentation.
  • Provide management with clear and timely updates on program status and observed risk and control themes.
  • Build strong working relationships with business partners and colleagues and serve as a trusted advisor through training and education.
  • Develop innovative solutions using AI, technology, or automation to influence relevant outcomes.
  • Participate in initiatives to improve existing Risk team processes and champion a supportive team environment.

Benefits

  • Comprehensive health care coverage.
  • Emotional well-being support.
  • Market-leading retirement benefits.
  • Generous paid time off.
  • Parental leave.
  • Charitable giving employee match program.
  • Educational assistance, including student loan repayment, tuition reimbursement, and learning resources.
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